Iterable

Director of Engineering to lead the Nova organization, focusing on building and operating core AI-driven systems and enabling other teams to develop and ship AI-based features. The role involves setting technical direction for AI-powered product capabilities and shared AI infrastructure, driving end-to-end delivery, and establishing reusable platforms. Requires experience in building and operating production AI/ML systems at scale, with a focus on Enterprise-Grade reliability, Context Engineering, RAG, retrieval-ranking, and evaluation frameworks for grounding AI agents. Experience with LLM-based, agentic or autonomous systems is a plus.

Senior Machine Learning Engineer (Platform) at Iterable, focusing on designing, evolving, and maintaining the core ML infrastructure and pipelines that power AI-powered features for enterprise customers. The role involves building and operating ML services, ensuring robust observability and experimentation frameworks, and partnering with Data Science teams to remove infrastructure bottlenecks.

Engineering Manager to lead a team building agentic experiences and integrating AI-powered capabilities into a customer engagement platform. The role involves guiding frontend, backend, and applied engineers on conversational workflows, orchestration layers, and AI-enabled product surfaces, balancing people leadership with technical judgment to deliver high-quality features.

Senior Machine Learning Engineer to build core ML foundations for agentic experiences, focusing on applied ML in production, including retrieval systems, evaluation frameworks, and model integration layers. The role involves designing and implementing components for intelligent interactions, partnering with other engineering teams, and ensuring reliability, scalability, and repeatability of AI features.

This role is focused on developing and executing pricing and packaging strategies for an AI-powered customer engagement platform. The Director will lead the monetization roadmap, design product bundles, and partner with various teams to ensure the company captures value effectively. While the platform uses AI, the role itself is not directly building or researching AI models but rather strategizing around their commercialization.

FP&A Manager role at Iterable, an AI-powered customer engagement platform. This role partners with R&D and Product to support strategic objectives, manage financial planning, forecasting, and performance reporting, with a focus on understanding the financial costs of the SaaS platform's technical components.

Product Manager for Iterable's User Data Platform, focusing on the end-to-end lifecycle of user and event data, from ingestion to intelligent storage and access. The role will shape systems powering messaging and AI features, ensuring data is fast, reliable, and ready for real-time decisioning and agentic journeys.

This role is for a Solutions Consultant at Iterable, an AI-powered customer engagement platform. The role is pre-sales, focusing on understanding prospect goals, crafting solutions, and demonstrating the value of the Iterable platform to marketers, tech teams, product managers, and executives. It requires strong communication, technical, and problem-solving skills, and involves collaboration across Sales, Product, Engineering, and Marketing teams.

Iterable is a leading AI-powered customer engagement platform that helps brands create individualized experiences at scale. This role is for a Senior Strategic Business Development Representative who will own pipeline creation within high-value accounts, partnering with AEs to drive new business opportunities. Responsibilities include navigating complex organizations, engaging senior stakeholders, leveraging data and personalization, and exceeding quota. The role also involves mentoring new BDRs.

This role is for a Multimedia Producer on the brand and content marketing team. The individual will be responsible for shaping the company's story across video, audio, and motion, using strategy, creativity, and execution. They will build AI-enabled workflows to streamline production and create content that simplifies complex product concepts. The role also involves leading brand shoots, motion graphics, and event coverage, and optimizing presence on platforms like YouTube and Spotify. Experience with Adobe Creative Suite and AI-assisted creative tools is required, along with a portfolio demonstrating storytelling range and technical mastery.

Product Marketing Manager for Iterable's AI-powered customer engagement platform, focusing on data/integrations. The role involves crafting messaging, leading go-to-market strategies, enabling internal teams, and driving customer adoption for technical product areas like APIs, SDKs, and data infrastructure.

Solutions Consultant for an AI-powered customer engagement platform, focusing on pre-sales, technical presentations, and guiding prospects on how to leverage the platform's AI capabilities for MarTech ecosystems. The role involves understanding prospect challenges, devising solutions, delivering demonstrations, and supporting SaaS deals.

Principal Engineer role focused on driving technical strategy and architectural coherence for an AI-powered customer engagement platform. Responsibilities include establishing technical standards, mentoring engineers, and overseeing design documents. Requires experience with Multi-Agent Frameworks, multiple LLMs, and orchestration software like LangGraph.

Senior Full-Stack Engineer to build agentic experiences within the Iterable platform, focusing on end-to-end development of conversational and agent-driven workflows, including interaction surfaces, orchestration layers, and platform integrations.

Iterable is seeking a Solutions Consultant for their AI-powered customer engagement platform. This pre-sales role involves working with sales, product, engineering, and marketing teams to understand prospect challenges, devise solutions, and deliver compelling demonstrations. The role requires technical curiosity, strong communication skills, and knowledge of Martech, mobile integrations, APIs, and data flow. The goal is to help close enterprise SaaS deals by showcasing the value of the Iterable platform.

Account Executive for a customer engagement platform that leverages AI to help brands create individualized experiences. The role involves driving the full sales cycle, building relationships with executives, managing sales activity, and collaborating with internal teams.

This role is for a Paid Search Specialist who will execute and manage paid search campaigns globally, focusing on driving intent-based pipeline. The role requires hands-on execution, understanding how search fundamentals translate to emerging AI platforms and the broader Google ecosystem, and using data to uncover insights and optimize performance. The candidate will also lead experimentation and CRO efforts and collaborate with cross-functional teams. While the company uses AI and the role needs to understand emerging AI platforms, the core function is paid search marketing, not building AI models.

Software Engineer II, Infrastructure on the Queueing and DBOps team responsible for operating and evolving the infrastructure behind Iterable's data systems, including Apache Pulsar, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch. The role involves implementing automated patterns for upgrades and migrations, building Terraform/IaC modules, and partnering with backend engineers to provide infrastructure foundations for features like rate limiting, database caching, and CDC pipelines. The focus is on reliability, cost optimization, and enabling the shipment of new data-powered features.

This role is for a VP of Demand Generation at Iterable, an AI-powered customer engagement platform. The role focuses on driving predictable pipeline growth, accelerating deal velocity, and ensuring operational excellence across the marketing organization. It involves owning global demand programs, marketing operations, and analytics, and requires strong leadership and cross-functional collaboration.

Senior Infrastructure Engineer role focused on building and operating large-scale, cloud-native systems on AWS and Kubernetes, specifically managing EKS lifecycle, multi-tenant isolation, regional consistency, and Elasticsearch cluster management. The role emphasizes reliability, cost optimization, and automation for a customer engagement platform that utilizes AI.

Senior Software Engineer role at Iterable, focusing on building and enhancing a scalable, reliable, multi-tenant customer engagement platform. Responsibilities include designing and developing software, architecting solutions for scale, improving data observability, and automating Elasticsearch cluster management. Requires proficiency in Scala/Java, experience with Elasticsearch, NoSQL/SQL databases, and building production-ready applications.

Software Engineer II at Iterable, a customer engagement platform company. The role focuses on developing and maintaining the pipeline for delivering messages to end-users, contributing to a scalable platform that reaches millions of users. Requires proficiency in Scala/Java, experience with production-ready web applications, and familiarity with databases like Elasticsearch and Postgres.

Senior Software Engineer role at Iterable, a company providing an AI-powered customer engagement platform. The role focuses on owning and architecting the backend of the platform, collaborating on new features, improving processes, and mentoring team members. Requires experience in scalable web applications, modern programming languages (Scala/Java), and databases like Elasticsearch/Postgres.

Iterable is seeking a Salesforce Developer to provide operational support for their AI-powered customer engagement platform. The role focuses on scaling and maintaining Go-To-Market systems, including Salesforce, Outreach, Gong, CPQ, and others. Responsibilities include managing integrated applications, documenting technical specifications, architecting administrative solutions, supporting GTM tools, managing reports and dashboards, and acting as a subject matter expert in Quote-to-Cash products. The role also involves collaborating with stakeholders, monitoring system health, and maintaining data cleanliness.

This role is for an Enterprise Account Executive at Iterable, a company that provides an AI-powered customer engagement platform. The role involves targeting new business opportunities, leading the sales cycle, and collaborating with internal teams. The ideal candidate has SaaS sales experience, technical aptitude, and experience selling complex solutions to C-suite executives. Experience in marketing automation is a plus.

This role is for a Junior Deal Desk Analyst at Iterable, an AI-powered customer engagement platform. The analyst will be responsible for reviewing, structuring, evaluating, approving, and closing company contracts to ensure alignment with business, legal, and finance requirements, calculating margins, enforcing best practices, and supporting sales with quote and order form creation. The role requires experience in Revenue Operations and CRM (Salesforce.com), attention to detail, collaboration skills, and a willingness to learn. Bonus points for Deal Desk, CPQ, or email marketing software experience. The role is a 6-month contract position.

Senior Software Engineer on Team Q, managing high-scale queueing systems (1 million publishes/sec) and building next-generation queueing libraries for real-time traffic prioritization and workload scheduling. Focus on asynchronous systems, queueing technology, and performance optimization.

Manager, Engineering (Audience) at Iterable, a customer engagement platform. The role leads a team responsible for audience definition, segmentation, and management, focusing on core services and product surfaces for customer data exploration and audience activation. Requires strong technical judgment, people leadership, and experience in SaaS environments, particularly with large-scale, data- and privacy-sensitive systems. Emphasis on reliability, guardrails, and driving execution.

Senior GRC Analyst - Privacy role focused on advancing the company's privacy program and supporting security and compliance risk management efforts within a SaaS company. Responsibilities include privacy operations, third-party risk reviews, audit support, and handling customer privacy inquiries, partnering with Legal, DPO, Security, Product, and business teams.

Iterable is seeking an Android Software Engineer II to join their SDK team. This role will focus on developing and maintaining Android and Flutter SDKs, enabling customers to send personalized messages. Responsibilities include adding features to existing channels like SMS and Push Notifications, supporting new mobile and device channels, collaborating with Product and other engineering teams, and ensuring the SDKs are robust, scalable, and user-friendly for mobile developers.

Senior Product Manager for Iterable's Mobile and Web SDKs, focusing on developer experience, reliability, performance, and long-term maintainability within an AI-powered customer engagement platform. The role involves SDK lifecycle management, feature delivery, and deep collaboration with engineering and customers.

Develop and maintain Iterable's marketing website, focusing on a new WordPress Block Theme build and integrating complex lead generation forms using React. Implement custom analytics, optimize performance, and ensure security and accessibility, collaborating with marketing and technical teams.

Staff Software Engineer to own and evolve core Data In Flight services, focusing on reliability, performance, and cost. The role involves leading the Elasticsearch strategy for a multi-tenant live user and event data platform, designing and enforcing platform contracts, and providing senior technical leadership. This is a hands-on IC role acting as a platform product owner for application teams.

This role is for a Director, Brand & Content Strategy at Iterable, an AI-powered customer engagement platform. The position focuses on defining and leading the company's brand strategy, narrative, creative direction, and content across various touchpoints. The goal is to enhance market positioning, drive integrated brand campaigns, and measure brand impact. The role involves team leadership and collaboration with internal teams and external agencies. While the company utilizes AI, this specific role is not directly involved in building or researching AI/ML models.

Senior Software Engineer role at Iterable, an AI-powered customer engagement platform. The role involves contributing to product features, owning the full project lifecycle, and scaling a complex platform. Requires 5+ years of experience, proficiency in Scala/Java, and experience with Elasticsearch/Postgres.

Senior Site Reliability Engineer focused on the reliability, scalability, and security of a cloud platform, with responsibilities including SLO ownership, Kubernetes and AWS expertise, traffic management, Infrastructure-as-Code, security controls, and incident leadership.

This is an Enterprise Account Executive role for Iterable, an AI-powered customer engagement platform. The role involves targeting new business opportunities, leading the sales cycle, and collaborating with internal partners to close net-new sales opportunities. The ideal candidate has SaaS sales experience, technical aptitude, and experience selling complex business applications at the C-suite level. The company emphasizes a growth mindset and offers a competitive compensation package.

Software Engineer II, Backend role at Iterable, a customer engagement platform that uses AI to personalize user experiences. The role focuses on building scalable web applications using Scala, Elasticsearch, and Postgres, with responsibilities including completing tasks autonomously, collaborating with team members, and recommending process enhancements. Requires 3+ years of experience and willingness to take on-call duties.

This is a Business Development Representative role at Iterable, an AI-powered customer engagement platform. The role focuses on prospecting, lead development, and generating sales-ready opportunities through multi-channel outreach. It requires experience in SaaS BDR roles and familiarity with sales tools like Salesforce and Outreach.io. The company emphasizes its AI capabilities and values a growth mindset and collaboration.