Customer Experience Agent role at Ramp, a fintech company. The role involves troubleshooting customer issues across various financial products, partnering with engineering and product teams, and actively contributing to the development and improvement of AI tools used in customer experience operations. The focus is on improving processes and outcomes, not just basic support.

This role is for a Go-to-Market Associate in Europe for Ramp, a fintech company building smart infrastructure for finance teams. The associate will work closely with the regional GM to establish Ramp's presence in Europe, focusing on GTM, strategy, and operations to hit revenue targets and build the brand. Key responsibilities include building account lists, managing inbound leads, attending events, gathering market feedback, and conducting strategic research. The role requires AI fluency for daily tasks and an ownership mentality.