Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Onboarding specialist Salesforce is seeking an Onboarding Specialist to serve as the first technical partner for new Slack Premier and Signature customers. This role focuses on building a strong product foundation, achieving early wins, and setting customers up for long-term success on Slack and Salesforce platforms. The specialist will act as a trusted advisor, guiding customers through pre-implementation readiness, supporting migrations, and championing best practices by translating business goals into technical recommendations. The role requires technical fluency, experience with software solutions, and a solid understanding of object-oriented programming languages, with a preference for experience in conversational AI solutions, especially in regulated industries. | — | 5 |
| Salesforce Project Manager Salesforce is seeking a Project Manager to lead end-to-end delivery of global Salesforce implementations using Agile methodologies and AI-enabled delivery practices. The role involves ownership of delivery excellence, financial performance, governance, and stakeholder alignment, with a focus on managing complex programs and scaling delivery impact. The candidate will leverage AI technologies to enhance team efficiency and optimize project delivery cycles. |
| — |
| 5 |
| Senior Success Guide Salesforce is seeking a Senior Success Guide to help strategic customers drive value and improve adoption of Salesforce's AI CRM platform. The role involves providing technical expertise, product knowledge, and industry insights to customers, partnering with internal teams to ensure customer success. The role emphasizes customer engagement, thought leadership, and leveraging AI and automation to deliver recommendations. | — | 5 |
| Senior Instructor Salesforce is seeking a Senior Instructor to deliver training on their AI CRM platform, focusing on Data Cloud and Agentforce. The role involves educating customers on Salesforce technologies, sharing best practices, and driving adoption to unlock business value. The instructor will act as a trusted advisor, partner with internal teams, and represent Salesforce at events, while maintaining high customer satisfaction. | — | 5 |
| Senior Success Guide (Informatica) Salesforce is seeking a Senior Success Guide to drive customer success for Informatica strategic customers by providing technical expertise in integration and automation. The role involves managing customer relationships, developing success plans, guiding onboarding, identifying risks, and collaborating with internal teams to maximize customer value. The role also involves advocating for customers internally and using AI tools to accelerate time to value. | — | 5 |
| Senior Success Guide- Commerce Cloud Salesforce is seeking a Senior Success Guide for their Commerce Cloud product, focusing on customer success and adoption of the AI-powered e-commerce platform. The role involves guiding strategic customers, acting as a subject-matter expert, and building relationships to ensure customers maximize their investment and achieve business value. While the role is within an AI company and uses AI tools, it does not involve building or shipping AI models. | — | 5 |
| Director Regional Success Architecture (Agentforce) Director Regional Success Architecture for Agentforce at Salesforce, focusing on leading a team of Success Architects to drive customer adoption, value realization, and satisfaction with Salesforce's AI CRM and Agentforce capabilities. This role involves technical leadership, team development, customer experience management, and cross-functional collaboration within a high-growth, cloud/SaaS environment. | — | 5 |
| Salesforce DevOps Success Architect Salesforce is seeking a DevOps Success Architect to join their Cloud Success team. This role focuses on providing expert guidance to strategic customers on optimizing and demonstrating Salesforce technology, including its AI capabilities. The architect will assess implementations, recommend technical architecture and solution designs, and ensure alignment with best practices to drive long-term business success. Responsibilities include driving customer impact, leading with expertise, clear communication, problem-solving, executing strategies, and building relationships. The role requires experience in software/enterprise architecture, Salesforce products, large-scale implementations, and enterprise application integration, with a focus on AI and analytics best practices. | — | 5 |
| Success Guide - Informatica This role is a Digital Customer Success Manager (CSM) focused on scaling success for a segment of customers through automation, data analytics, and product-led growth. The role involves designing engagement programs, monitoring customer health via dashboards, analyzing customer journeys for friction points, segmenting users with SQL/BI tools, and providing feedback to Product/Engineering. While the company heavily emphasizes AI and uses AI tools in recruiting, the core responsibilities of this role are customer success and product adoption, not direct AI/ML model development or deployment. | — | 5 |
| Salesforce Success Architect Salesforce is seeking a Success Architect to drive successful outcomes for strategic customers by leveraging technical expertise in data and analytics, specifically focusing on Agentforce and Data Cloud. The role involves evaluating and recommending optimization strategies for technical architecture, dev/ops, and solution design, acting as a subject-matter expert, and translating technical concepts into business value for customers. The role emphasizes collaboration, thought leadership, and ensuring customer success with AI-driven solutions. | — | 5 |
| Senior Manager, Success Architecture-Agentforce (Salesforce exp mandatory) Salesforce is seeking a Senior Manager for Success Architecture, focusing on their Agentforce (AI CRM) product. This role involves leading a team of Success Architects to ensure customer satisfaction, drive adoption, and realize value from Agentforce capabilities. The position requires strong leadership, customer-facing experience, and collaboration with various internal teams to deliver exceptional customer experiences in the agentic era. | — | 5 |
| Readiness Architect Salesforce is seeking a Readiness Architect to join their Cloud Success Readiness team. This role focuses on understanding and enabling customer success with Agentforce and Data Cloud products, which are described as AI-powered. The architect will work with product and customer success teams to gather feedback, develop readiness plans, and ensure successful customer adoption of new features and products. The role involves deep product knowledge, collaboration with subject matter experts, and contributing to the overall product strategy and customer experience. | — | 5 |
| Salesforce Project Manager - Japanese speaking Salesforce Project Manager responsible for end-to-end delivery of global Salesforce implementations using Agile methodologies and AI-enabled delivery practices. The role focuses on delivery excellence, financial performance, governance, and stakeholder alignment, with an emphasis on adopting AI technologies to boost team efficiency and optimize project delivery cycles. | — | 5 |
| Director, Salesforce Program Leader Salesforce is seeking a Director, Program Leader to manage customer engagements and drive business value from the Salesforce AI CRM platform. This role focuses on maximizing platform adoption, demonstrating ROI, and mitigating risk by acting as a strategic advisor to executive stakeholders and overseeing program governance and delivery. | — | 5 |
| Salesforce Project Manager Salesforce is looking for a Project Manager to lead end-to-end delivery of global Salesforce implementations using Agile methodologies and AI-enabled delivery practices. The role involves managing scope, timelines, risks, resources, and financials, while ensuring quality outcomes and stakeholder alignment. The candidate will also encourage the adoption of AI technologies to boost team efficiency and optimize project delivery. | — | 5 |
| Salesforce Success Architect (Salesforce Exp is mandatory)/AMER Shifts Salesforce is seeking a Success Architect to support strategic customers by providing expert guidance on Service Cloud implementations, focusing on technical architecture, solution design, scalability, security, and best practices. The role involves assessing system performance, identifying risks, recommending improvements, and offering strategic insights into application lifecycle management. The Success Architect will collaborate with internal teams and customers to maximize Salesforce investments and align technology with business goals. | — | 5 |
| Success Architect-Sales Cloud Salesforce is seeking a Success Architect for their Sales Cloud team in India. This role involves partnering with customers to assess their Salesforce implementations, provide recommendations on technical issues and feature adoption, and assist with foundational architectural health checks. The Success Architect will act as a trusted technical generalist, resolving common issues directly and escalating complex challenges. The role requires strong knowledge of Salesforce products, platform capabilities, and enterprise application integration, with a focus on Sales Cloud expertise and data management. | — | 5 |
| Senior Success Guide - SFMC Salesforce is seeking a Senior Success Guide for their Marketing Cloud team in Hyderabad, India. This role focuses on helping customers maximize value and adoption of Salesforce products, particularly Marketing Cloud, by providing expert guidance, best practices, and technical advice. The Success Guide will engage directly with customers, acting as a trusted advisor and partnering with internal teams to ensure customer success. While the company emphasizes AI, this specific role is customer-facing and product adoption focused, not directly building AI models or systems. | — | 1 |
| Global Support Contract Specialist - (PST Time Zone) Salesforce is seeking a Global Support Contract Specialist to provide internal support and guidance for Account Executives, focusing on deal structure, quote support, contract support, ACV calculations, and ensuring compliance with revenue and company policies. The role involves working with various internal teams like Sales, Rev Recognition, and Legal, creating and modifying quotes, and ensuring SOX compliance. The specialist will also train sales teams and contribute to improving work processes and policies. Experience in sales operations or order management is required, along with strong research, problem-solving, and interpersonal skills. | — | 0 |
| Senior Manager, Customer Success Management(People Management Experience Required) Salesforce is seeking a Senior Manager for Customer Success Management to lead a team of Customer Success Managers in delivering a premium Signature experience to enterprise customers. The role involves team development, resource allocation, customer issue resolution, risk management, and collaboration with internal teams to ensure customer satisfaction and success with Salesforce products, which are described as AI-powered. | — | 0 |
| Senior Manager, Information Security & Compliance This role is for a Senior Manager of Information Security & Compliance at Salesforce, focusing on acting as a customer-facing security advisor. The individual will manage security, risk, and compliance assessments, engage with executive stakeholders, and provide thought leadership on Salesforce's security posture. Responsibilities include collaborating with internal teams, supporting incident response, advising on contractual and compliance matters, enabling sales teams, influencing the product roadmap, and developing security content. The role requires experience in information security, GRC, and a strong understanding of the Indian regulatory environment, particularly for public sector procurement and SaaS empanelment. | — | 0 |
| Manager, Technical Support Engineering Salesforce is seeking a Manager, Slack Support to lead global success and operational excellence in Slack product support. This strategic leadership role focuses on driving world-class service, building a high-performance culture, ensuring strategic and operational consistency, and leading business transformation initiatives within the support organization. The ideal candidate will have extensive experience in technical support management, strong analytical skills, and a customer-centric mindset. | — | 0 |
| Senior Onboarding Specialist - SFMC experience mandatory Salesforce is seeking a Senior Onboarding Specialist with SFMC experience to guide new customers through the onboarding phase for Marketing Cloud and the Salesforce Platform. This role involves acting as a trusted advisor, leading strategic onboarding conversations, and ensuring customers achieve rapid time to value. | — | 0 |
| Success Guide This role is a customer success guide for Salesforce's AI CRM product, focusing on helping customers adopt and gain value from Slack. It involves educating customers, understanding their business needs, collaborating with stakeholders, analyzing data, and building relationships to drive product adoption and customer loyalty. The role also contributes to customer success assets and thought leadership. | — | 0 |
| Success Architect-MuleSoft Salesforce is seeking a Success Architect for their MuleSoft division. This role focuses on leveraging technical expertise in integration and API best practices to drive successful outcomes for strategic customers. The Success Architect will act as a MuleSoft subject-matter expert, engage with customers to optimize technical architecture and solution design, and build strong relationships with business partners. The role requires deep understanding of the Anypoint Platform, API patterns, and enterprise architecture concepts, with a focus on performance, scaling, and DevOps. | — | 0 |
| Senior Onboarding Specialist Salesforce is seeking a Senior Onboarding Specialist to welcome new Premier customers post-sale, ensuring a positive initial experience and helping them achieve rapid time to value with Salesforce clouds and products. This role focuses on acting as a trusted advisor during the onboarding phase, enabling pre-implementation readiness, and collaborating with internal stakeholders and customers to guide initial conversations. The specialist will become an expert in specific Industry Cloud and Revenue Cloud products, deliver virtual engagements to educate customers, uncover business use cases, provide recommendations, create Success Paths, and build positive relationships. | — | 0 |
| Success Guide (Informatica) This role is for a Success Guide at Salesforce, focusing on managing at-risk enterprise customer accounts for Informatica. The primary responsibilities include developing customer success plans, proactively identifying and addressing risks, collaborating with internal teams, and advocating for customers. The role requires experience in customer success or account management, understanding of data management and cloud technologies, and strong communication skills. While the company mentions AI and AI agents, this specific role is customer-facing and does not involve building or directly working with AI/ML models. | — | 0 |
| Sr. Product Manager (Vertex Tax) Salesforce is seeking a Sr. Product Manager to lead the development and execution of global tax technology solutions. This role involves owning the product lifecycle, developing roadmaps, conducting product discovery, and collaborating with cross-functional teams. The ideal candidate will have experience in product management, data analysis, and a strong understanding of global tax regulations and tax technology platforms like Vertex and Workday. | — | 0 |
| Director, Growth Multiplier (Salesforce Practice) Salesforce is seeking a Director of Delivery Management for their Global Delivery Centre, focusing on leading and growing the Strategic New & Emerging Technology practice. This senior leadership role requires extensive experience in consulting or professional services, with a strong track record in scaling teams, winning business, and driving customer outcomes. The candidate will oversee complex Salesforce implementations, foster innovation, and collaborate with Product & Engineering teams, while embodying company values and providing hands-on leadership. | — | 0 |
| COMMISSION - Customer Success Manager, Associate-Informatica Salesforce is seeking an Associate Customer Success Manager in Bangalore, India, to manage a portfolio of customers using Informatica-powered data management and integration solutions. The role involves building customer relationships, driving product adoption, ensuring customer success, and acting as a liaison between customers and product teams. The ideal candidate has experience in Customer Success or Account Management, preferably in enterprise SaaS or data management, with knowledge of Informatica products and data integration concepts. | — | 0 |
| Manager Technical Consulting (Salesforce+ Tech arch+domain(Health/Insurance/Comms/FINS/SF CPQ Experience mandatory)) Salesforce is seeking a Manager/Senior Manager, Technical Consulting to join their Global Delivery Centre (GDC) team. This role involves managing, training, and building the careers of a technical consulting team, focusing on delivering customer requirements using Industry Cloud functionality. The role is 50% billable, requiring the individual to act as a technical architect for Industries projects while also leading their team. Responsibilities include people leadership, career coaching, project oversight, building the Industries practice, developing methodology, and recruiting. The role also involves working with customers and partners as a technical architect to solve business challenges using Salesforce’s Industries Cloud. | — | 0 |
| Salesforce Senior Advisory Architect Salesforce is seeking a Senior Technical Architect to serve as a strategic advisor and Salesforce product and platform expert for their largest enterprise customers. The role involves guiding customers in deploying emerging technologies, managing risks, architecting technology solutions, and leading technical architecture teams. Responsibilities include contributing to program vision, advising on enabling technologies, and participating in pre-sales activities like POC development. The role requires extensive experience in enterprise architecture or consulting, strong application design, data, integration, and security architecture skills, and excellent communication and presentation abilities. | — | 0 |