This role is a Product Support Engineer focused on ELD (Electronic Logging Device) compliance for a Connected Operations Cloud platform. The primary responsibilities involve serving as the final escalation point for complex product issues, analyzing telemetry and logs, supporting audits, driving product improvement through post-mortems, and collaborating with R&D and Legal teams. The role requires strong technical support experience with hardware-integrated products and familiarity with ELD regulations.

This role is for an Administrative Assistant on the Legal Team at Samsara. The primary responsibilities include supporting the administrative functions of the legal operations team, managing request queues, providing general administrative support for the legal team globally, maintaining legal databases, and managing updates to contractual and policy templates. The role requires proficiency in Microsoft Office and Google Suite, and experience with AI tooling for designing and improving AI-powered workflows. It is a hybrid role based in Mexico City.