Sierra
AI Frontier · AI agents
- HQ
- Bellevue, US
- Founded
- 1979
- Website
- sierragames.com
AI Frontier · AI agents
Currently tracking 69 active AI roles, up 13% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Sierra has 78 active AI-related job listings, with a strong emphasis on roles within the agents stage, which accounts for 92% of their openings. The top functions for these roles are evenly split between Product and Engineering. The majority of these positions are located in the United States and the United Kingdom. Frequent technical tags include agent orchestration, evals, and RAG, suggesting a focus on agent development and deployment. In the last 30 days, Sierra posted 5 new AI roles, a decrease of 69% compared to the previous 30-day period.
Sierra currently has 76 active AI-related roles in our index. The most common open titles are: Software Engineer, Agent (8), Strategist, Agent Development (4), Strategist, Agent Development (Spanish speaking) (3), Agent Engineer, TLM (2), Agent Experience Designer, Voice (Multilingual) (2). Most positions are in Engineering and Product.
Sierra's active AI hiring is concentrated in: agents (92%), application (4%), serving infrastructure (4%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Sierra is hiring AI talent in: United States (38 roles), United Kingdom (23 roles), Singapore (6 roles), Spain (2 roles).
Job postings at Sierra most frequently mention: Product Management, Agentic Systems, Machine Learning, Software Engineering, Production-Grade Code.
In the past 30 days, Sierra has posted 5 new AI-related roles. That is a -37% change versus the prior 30 days (8 → 5).
| Title | Stage | AI score |
|---|---|---|
| Software Engineer, Agent - Insurance Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers in the insurance and financial services industries. The role involves owning the full Agent Development Life Cycle (ADLC), partnering with clients, and contributing to the evolution of Sierra's core AI platform. | Agent | 9 |
| Software Engineer, Agent (Brazilian Portuguese speaking) Software Engineer focused on building and shipping production-grade AI agents for enterprise customer experiences. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Requires Brazilian Portuguese and English fluency, strong technical problem-solving, and a builder mindset. | Agent |
| 9 |
| Software Engineer, Agent (Dutch speaking) Software Engineer focused on building and shipping production-grade AI agents for enterprise customers, with full ownership of the Agent Development Life Cycle (ADLC). The role involves designing, tuning, and evolving these agents to drive revenue and transform business operations, while also influencing the core platform's evolution. | Agent | 9 |
| Agent Engineer, TLM Sierra is seeking an Agent Engineer to lead the design and delivery of production-grade AI agents for businesses. This role involves managing a team, owning the Agent Development Life Cycle, collaborating with enterprises and startups, and shaping the future of the AI agent platform. The ideal candidate has experience leading engineering teams, strong technical problem-solving skills, and customer-facing experience. Familiarity with AI agent tools like eval frameworks, RAG pipelines, and prompt engineering is a plus. | Agent | 9 |
| Software Engineer, Agent (Thai Speaking) Software Engineer role focused on building and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), from pilot to deployment and iteration, and partnering with customers to understand their needs and build transformative AI solutions. The engineer will also contribute to the evolution of Sierra's core platform based on customer feedback and needs. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the AI platform. Projects include building agents for customer churn management, troubleshooting, and personalization, with potential integration of latest voice models. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role at Sierra, focused on building and shipping production-grade AI agents for enterprise customer experiences. The role involves driving the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Emphasis on building scalable, reliable, and intuitive AI agents that directly impact business growth and customer operations. | Agent | 9 |
| Agent Engineer, TLM This role leads the design and delivery of production-grade AI agents for enterprise customers, managing a team of engineers and overseeing the full Agent Development Life Cycle (ADLC). The role involves collaborating with large enterprises and startups to build AI agents that transform business operations and guide the evolution of Sierra's AI agent development platform. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include building agents for customer churn management, troubleshooting, and personalization, as well as integrating new voice models. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role at Sierra focuses on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand their needs, and contributing to the evolution of Sierra's core platform. The position emphasizes building scalable and reliable AI systems that directly drive business value. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include developing agents for customer churn management, complex interaction troubleshooting, and industry-specific frameworks, with potential integration of voice models. | Agent | 9 |
| Software Engineer, Agent (Italian speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. The ideal candidate has experience building and scaling end-to-end production systems, strong technical problem-solving skills, and a builder's mindset. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customer experiences. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and guiding the evolution of Sierra's core platform. Requires experience building AI/LLM systems in production and strong technical problem-solving skills. | Agent | 9 |
| Software Engineer, Agent (New Grad) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, partnering with large enterprises to solve business challenges, and contributing to the evolution of the core platform. This is a new grad position with a focus on building scalable AI systems that drive revenue. | Agent | 9 |
| Software Engineer, Agent (Spanish speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills. Fluency in Spanish and English is required. | Agent | 9 |
| Software Engineer, Agent (French speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Emphasis on delivering reliable, scalable AI systems that drive revenue and transform business operations. | Agent | 9 |
| Software Engineer, Agent (German speaking) Software Engineer role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients, and contributing to the platform's evolution. Requires experience with scaling end-to-end production systems and strong technical problem-solving skills. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role at Sierra focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the core platform. Emphasis on building scalable, reliable, and revenue-driving AI systems. | Agent | 9 |
| Software Engineer, Agent Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customers. This role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of Sierra's AI platform. The work includes developing agents that outperform humans, handle complex interactions, and integrate new technologies like voice models. | Agent | 9 |
| Strategist, Agent Development (Spanish speaking) This role focuses on owning the end-to-end development lifecycle of AI agents for enterprise customers, from initial scoping and design to production launch and iteration. It involves translating business goals into functional agents, acting as a strategic advisor to clients, partnering with customer teams, and providing product feedback. The role sits at the intersection of product, agent building, and customer-facing work, requiring technical aptitude and a focus on measurable business outcomes. | Agent | 8 |
| Strategist, Agent Development - Retail This role focuses on developing and deploying AI agents for customer experience in the retail sector. The Strategist will own the entire agent development lifecycle, from initial scoping and conversation design to production launch and iteration. They will act as a strategic advisor to enterprise leaders, understand business needs, and translate them into effective AI agents. The role involves close collaboration with customers and internal product/engineering teams, directly impacting product direction by surfacing unmet needs. Example projects include building order management agents, shopping assistants, in-store support agents, and outbound campaign agents. | Agent | 8 |
| Software Engineer, Agent - Travel & Hospitality Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients in the Travel, Transportation, and Hospitality sector. The role involves end-to-end ownership of the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core AI platform. Emphasis on building scalable, reliable, and revenue-driving AI systems. | Agent | 8 |
| Software Engineer, Agent - Financial Services Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for financial services customers. The role involves owning the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, partnering with enterprises and startups, and contributing to the evolution of the core platform. Requires experience building and scaling end-to-end production systems and a builder mindset. | Agent | 8 |
| Product Manager, Agent Development - Flagship Deployment Product Manager for a flagship enterprise customer focused on the end-to-end quality and evolution of production AI agents across chat and beyond. Responsibilities include owning agent workflows, architecture, data flows, driving quality through evaluations and failure analysis, pushing platform capabilities, navigating enterprise complexity, and inventing future experiences. Requires strong technical product background, experience with production-grade systems at scale, and a track record of operating as a trusted technical partner to enterprise customers. | Agent | 8 |
| Software Engineer, Agent (Cantonese Speaking) Software Engineer focused on building and shipping production-grade AI agents for enterprise clients, owning the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration. This role involves partnering with large enterprises and startups to solve business challenges with AI agents, and contributing to the evolution of the core platform. | Agent | 8 |
| Software Engineer, Voice Software Engineer role focused on building and scaling AI-powered voice experiences for customer service, involving speech-to-text, speech synthesis, real-time audio processing, and telephony integrations. | ServeAgent | 8 |
| Software Engineer, Agent Builder Software Engineer, Agent Builder at Sierra, focused on building a platform for AI-powered customer experiences. The role involves developing simulation and benchmarking tools for AI agents, creating no-code tools for guiding and testing agents, adapting software development methodologies for AI agents, and accelerating agent creation using generative tools and self-improving systems. | Agent | 8 |
| Software Engineer, Product Software Engineer, Product role at Sierra focused on building AI-powered customer experience platforms. Responsibilities include agent architecture, retrieval, evals, voice integration, simulation, content management, and adapting software development methodologies for AI agents. Requires experience building production products and systems, with a preference for AI product development. | Agent | 8 |
| Software Engineer, Agent (Cantonese Speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and mission-critical AI agents that directly drive revenue. | Agent | 8 |
| Software Engineer, Agent (Korean Speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the platform's evolution. Emphasis on building scalable, reliable, and revenue-driving AI agents. | Agent | 8 |
| Product Manager, Agent Studio Product Manager for Agent Studio, the core environment for creating, testing, and improving AI agents. The role involves defining the agent building experience, owning the development lifecycle, building simulation and testing systems, designing reusable components, integrating AI copilots, and making agent quality measurable. | Agent | 8 |
| Product Manager, Voice Product Manager for Voice at Sierra, focusing on real-time, human-quality AI conversations. This role involves defining the voice interaction model, building reliable real-time systems, owning the voice stack experience (ASR, TTS, LLMs, telephony), making voice measurable, and translating real-world usage into product direction. Requires experience with real-time systems, voice, or AI products, and shipping voice or real-time products. | ShipServe | 8 |
| Product Manager, Ghostwriter Product Manager for Ghostwriter, an agent-building agent platform that transforms software development by allowing users to describe desired outcomes and have AI agents created and deployed across channels like chat, voice, and email. The role focuses on defining human-AI interaction in the agent era, owning the end-to-end product experience from prompt to outcome, and scaling the platform. | Agent | 8 |
| Software Engineer, Product Software Engineer, Product role focused on building AI-powered customer experience platforms. Responsibilities include agent architecture, retrieval mechanisms, evaluation frameworks, voice integration, simulation, content management, and adapting software development methodologies for AI agents. The role emphasizes building steerable, verifiable, and empathetic agents, grounding answers in knowledge bases, measuring agent quality, and creating lifelike voice conversations. | Agent | 8 |
| Intern, Agent Development (Fall 2026) Sierra is seeking interns to work on production AI agents for their customers, contributing to the design and development of these agents and shipping features. The role involves gaining hands-on experience with AI agents at scale. | Agent | 8 |
| Product Manager, Agent Development Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. The role involves close collaboration with engineers and customers, shaping the product roadmap, and engaging with customers to understand requirements and drive strategic technical strategies. | Agent | 8 |
| Software Engineer, Agent - Healthcare Software Engineer, Agent - Healthcare role focused on designing, building, and shipping production-grade AI agents for the healthcare industry. This involves owning the Agent Development Life Cycle (ADLC), navigating healthcare complexities, ensuring HIPAA compliance, and collaborating with healthcare leaders to transform patient experiences. The role emphasizes building and scaling end-to-end production systems and directly working with customers. | Agent | 8 |
| Product Manager, Agent SDK Product Manager for an Agent SDK platform aimed at helping businesses build AI-powered customer experiences. The role involves understanding customer needs, collaborating with engineering, and leading product development from concept to execution. | Agent | 8 |
| Software Engineer, Agent Builder Software Engineer, Agent Builder at Sierra, focused on building a platform for AI-powered customer experiences. The role involves developing simulation and benchmarking platforms for AI agents, creating no-code tools for agent guidance, adapting software development methodologies for AI agents, and accelerating agent creation using generative tools and self-improving systems. | Agent | 8 |
| Software Engineer, Agent (Arabic speaking) Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills. | Agent | 8 |
| Software Engineer, Voice Software Engineer role focused on building the infrastructure for AI-powered voice customer experiences, including accurate speech-to-text, natural speech synthesis, real-time audio processing for agentic loops, and scaling systems to handle millions of calls daily. The role also involves real-time integrations with telephony systems. | ServeAgent | 8 |
| Software Engineer, Agent Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and revenue-driving AI agents. | Agent | 8 |
| APX (New Grad) This role is for an APX (New Grad) at Sierra, a company building an AI platform for customer experiences. The program focuses on developing the next generation of AI builders through rotations in Agent Development and Core Product teams. Responsibilities include building and shipping AI agents with customers in a production environment, contributing to the platform's code and product design, and learning about scaling agents. Requires a degree in Computer Science or related field and experience in software engineering or product management, with demonstrated interest in AI applications. | Agent | 8 |
| Product Manager, Agent Development (Spanish speaking) Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. Responsibilities include engaging with customers to understand requirements, demonstrating the product, addressing technical challenges, developing virtual agents, and shaping the product roadmap. Requires 3-5+ years of product development experience, fluency in Spanish and English, and a technical or related degree. | Agent | 7 |
| Strategist, Agent Development (Brazilian Portuguese speaking) The role focuses on partnering with Product Managers and Engineers to scope, build, and ship AI agents for customer conversations. It involves combining product strategy, conversational design, and customer insight to develop high-quality agents, acting as a trusted advisor to customers and driving AI strategies. The role requires coordinating stakeholders through the full agent development lifecycle and ensuring clear communication. | Agent | 7 |
| Product Manager, Agent Development (Brazilian Portuguese speaking) Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer conversations. Responsibilities include engaging with customers to understand requirements, demonstrating the product, addressing technical challenges, shaping the product roadmap, and collaborating with engineering teams. Requires 5-7+ years of experience in technical product development, with AI agent experience being a plus. | Agent | 7 |
| Strategist, Agent Development (Dutch speaking) The role focuses on partnering with Product Managers and Engineers to scope, build, and ship AI agents for customer conversations. It involves product strategy, conversational design, and customer insight to bring high-quality agents to life. Responsibilities include advising customers on AI strategies, building and refining conversational AI agents, driving execution of agent development projects, and coordinating stakeholders throughout the agent development lifecycle. | Agent | 7 |
| Software Engineer, Insights Software Engineer, Insights role at Sierra focused on building systems for analyzing agent performance, enabling A/B testing, creating an AI-powered conversational data explorer, and developing agent monitoring systems. This role is key to improving customer experiences with AI. | Agent | 7 |
| Software Engineer, Agent Data Platform Software Engineer, Agent Data Platform role focused on building the data foundations, real-time pipelines, and personalization primitives to make AI agents smarter and improve customer experiences. The role involves architecting and building scalable data systems, including eventing infrastructure, ETL pipelines, data lakehouse, and OLAP querying, as well as developing systems for agent memory, CDP primitives, and optimization loops for personalization. | Agent | 7 |
| Strategist, Agent Development (Cantonese Speaking) This role focuses on building and shipping AI agents for customer conversations, combining product strategy, conversational design, and customer insight. It involves partnering with Product Managers and Engineers to scope, build, and ship AI agents that handle thousands of customer conversations daily, coordinating across technical and non-technical stakeholders throughout the agent development lifecycle. | Agent | 7 |