Sierra

Product Manager for Ghostwriter, an agent-building agent platform that transforms software development by allowing users to describe desired outcomes and have AI agents created and deployed across channels like chat, voice, and email. The role focuses on defining human-AI interaction in the agent era, owning the end-to-end product experience from prompt to outcome, and scaling the platform.

Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. The role involves close collaboration with engineers and customers, shaping the product roadmap, and engaging with customers to understand requirements and drive strategic technical strategies.

Product Manager for an Agent SDK platform aimed at helping businesses build AI-powered customer experiences. The role involves understanding customer needs, collaborating with engineering, and leading product development from concept to execution.

This role focuses on developing and shipping AI agents for the healthcare industry, acting as a strategic advisor to customers and coordinating across technical and non-technical stakeholders throughout the agent development lifecycle. The role involves designing, launching, and optimizing HIPAA-compliant agents for complex healthcare workflows, translating operational challenges into AI solutions, and using frontline insights to improve agent performance.

Product Manager for Agent Development in Healthcare. Responsible for building and shipping AI agents that handle thousands of customer conversations daily for healthcare clients, ensuring HIPAA compliance. Involves customer discovery, engagement, and shaping the platform/healthcare roadmap.

This role focuses on designing and scaling high-quality voice experiences for AI agents, improving voice quality, accelerating multilingual readiness, and creating more human-like interactions. The designer will evaluate voice providers, create evaluation frameworks, partner with engineering and product teams to resolve issues, and enable other teams to scale voice design effectively.

Product Manager for an Agent Data Platform focused on building AI agents for businesses to improve customer experiences. The role involves understanding user needs, innovating on agent building tools, and collaborating with engineering and design.

Sierra is seeking a Strategist, Agent Development to partner with Product Managers and Engineers to scope, build, and ship AI agents for customer conversations. This role involves combining product strategy, conversational design, and customer insight to bring high-quality agents to life, coordinating across stakeholders throughout the agent development lifecycle.