Sierra

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the AI platform. Projects include building agents for customer churn management, troubleshooting, and personalization, with potential integration of latest voice models.

Software Engineer, Agent role at Sierra, focused on building and shipping production-grade AI agents for enterprise customer experiences. The role involves driving the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Emphasis on building scalable, reliable, and intuitive AI agents that directly impact business growth and customer operations.

This role leads the design and delivery of production-grade AI agents for enterprise customers, managing a team of engineers and overseeing the full Agent Development Life Cycle (ADLC). The role involves collaborating with large enterprises and startups to build AI agents that transform business operations and guide the evolution of Sierra's AI agent development platform.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include building agents for customer churn management, troubleshooting, and personalization, as well as integrating new voice models.

Software Engineer, Agent role at Sierra focuses on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand their needs, and contributing to the evolution of Sierra's core platform. The position emphasizes building scalable and reliable AI systems that directly drive business value.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include developing agents for customer churn management, complex interaction troubleshooting, and industry-specific frameworks, with potential integration of voice models.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. The ideal candidate has experience building and scaling end-to-end production systems, strong technical problem-solving skills, and a builder's mindset.

Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customer experiences. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and guiding the evolution of Sierra's core platform. Requires experience building AI/LLM systems in production and strong technical problem-solving skills.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, partnering with large enterprises to solve business challenges, and contributing to the evolution of the core platform. This is a new grad position with a focus on building scalable AI systems that drive revenue.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills. Fluency in Spanish and English is required.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Emphasis on delivering reliable, scalable AI systems that drive revenue and transform business operations.

Software Engineer role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients, and contributing to the platform's evolution. Requires experience with scaling end-to-end production systems and strong technical problem-solving skills.

Software Engineer, Agent role at Sierra focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the core platform. Emphasis on building scalable, reliable, and revenue-driving AI systems.

Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customers. This role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of Sierra's AI platform. The work includes developing agents that outperform humans, handle complex interactions, and integrate new technologies like voice models.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and mission-critical AI agents that directly drive revenue.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the platform's evolution. Emphasis on building scalable, reliable, and revenue-driving AI agents.

Software Engineer, Product role focused on building AI-powered customer experience platforms. Responsibilities include agent architecture, retrieval mechanisms, evaluation frameworks, voice integration, simulation, content management, and adapting software development methodologies for AI agents. The role emphasizes building steerable, verifiable, and empathetic agents, grounding answers in knowledge bases, measuring agent quality, and creating lifelike voice conversations.

Sierra is seeking interns to work on production AI agents for their customers, contributing to the design and development of these agents and shipping features. The role involves gaining hands-on experience with AI agents at scale.

Software Engineer, Agent - Healthcare role focused on designing, building, and shipping production-grade AI agents for the healthcare industry. This involves owning the Agent Development Life Cycle (ADLC), navigating healthcare complexities, ensuring HIPAA compliance, and collaborating with healthcare leaders to transform patient experiences. The role emphasizes building and scaling end-to-end production systems and directly working with customers.

Software Engineer, Agent Builder at Sierra, focused on building a platform for AI-powered customer experiences. The role involves developing simulation and benchmarking platforms for AI agents, creating no-code tools for agent guidance, adapting software development methodologies for AI agents, and accelerating agent creation using generative tools and self-improving systems.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and revenue-driving AI agents.

This role is for an APX (New Grad) at Sierra, a company building an AI platform for customer experiences. The program focuses on developing the next generation of AI builders through rotations in Agent Development and Core Product teams. Responsibilities include building and shipping AI agents with customers in a production environment, contributing to the platform's code and product design, and learning about scaling agents. Requires a degree in Computer Science or related field and experience in software engineering or product management, with demonstrated interest in AI applications.

Software Engineer, Intelligence role focused on building the intelligence layer for a platform that helps businesses build customer experiences with AI. Responsibilities include analyzing agent interactions, generating insights, enabling evaluation and experimentation, and developing learning systems for retrieval, ranking, personalization, and feedback loops.

Software Engineer, Agent Architecture role focused on building core systems for AI agents, including orchestration, runtime, and primitives. The role also involves improving retrieval and grounding for accurate responses and building evaluation systems to measure agent quality. Experience with AI-powered systems, agent frameworks, retrieval, evaluation, and LLM-based applications is preferred.

Software Engineer to build systems for analyzing and visualizing agent performance data, enabling A/B testing, and monitoring agents for defects. The role involves building an 'Explorer' tool for conversational data analysis and clustering, akin to ChatGPT.

Security Engineer role focused on securing an AI platform, including application, cloud, network, and AI agent security. Responsibilities include secure design reviews, threat modeling, implementing automation with AI-based solutions, continuous security posture improvement, and addressing enterprise customer security needs, particularly concerning regulated data.

Software Engineer, Platform role focused on building Sierra's AI platform for customer experiences. The role involves creating platform primitives for agent development, orchestration, and deployment, including runtime systems and developer tooling. Experience with production systems and distributed systems is required, with a passion for AI products being a plus.