Sierra

Sierra is seeking an Agent Engineer to lead the design and delivery of production-grade AI agents for businesses. This role involves managing a team, owning the Agent Development Life Cycle, collaborating with enterprises and startups, and shaping the future of the AI agent platform. The ideal candidate has experience leading engineering teams, strong technical problem-solving skills, and customer-facing experience. Familiarity with AI agent tools like eval frameworks, RAG pipelines, and prompt engineering is a plus.

Software Engineer role focused on building and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), from pilot to deployment and iteration, and partnering with customers to understand their needs and build transformative AI solutions. The engineer will also contribute to the evolution of Sierra's core platform based on customer feedback and needs.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the AI platform. Projects include building agents for customer churn management, troubleshooting, and personalization, with potential integration of latest voice models.

Software Engineer, Agent role at Sierra, focused on building and shipping production-grade AI agents for enterprise customer experiences. The role involves driving the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Emphasis on building scalable, reliable, and intuitive AI agents that directly impact business growth and customer operations.

This role leads the design and delivery of production-grade AI agents for enterprise customers, managing a team of engineers and overseeing the full Agent Development Life Cycle (ADLC). The role involves collaborating with large enterprises and startups to build AI agents that transform business operations and guide the evolution of Sierra's AI agent development platform.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include building agents for customer churn management, troubleshooting, and personalization, as well as integrating new voice models.

Software Engineer, Agent role at Sierra focuses on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand their needs, and contributing to the evolution of Sierra's core platform. The position emphasizes building scalable and reliable AI systems that directly drive business value.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs and build transformative AI solutions, and contributing to the evolution of the core platform. Projects include developing agents for customer churn management, complex interaction troubleshooting, and industry-specific frameworks, with potential integration of voice models.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. The ideal candidate has experience building and scaling end-to-end production systems, strong technical problem-solving skills, and a builder's mindset.

Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customer experiences. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and guiding the evolution of Sierra's core platform. Requires experience building AI/LLM systems in production and strong technical problem-solving skills.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, partnering with large enterprises to solve business challenges, and contributing to the evolution of the core platform. This is a new grad position with a focus on building scalable AI systems that drive revenue.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills. Fluency in Spanish and English is required.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the core platform. Emphasis on delivering reliable, scalable AI systems that drive revenue and transform business operations.

Software Engineer role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients, and contributing to the platform's evolution. Requires experience with scaling end-to-end production systems and strong technical problem-solving skills.

Software Engineer, Agent role at Sierra focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to understand needs, and contributing to the evolution of the core platform. Emphasis on building scalable, reliable, and revenue-driving AI systems.

Software Engineer, Agent role at Sierra, focused on designing, building, and shipping production-grade AI agents for enterprise customers. This role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of Sierra's AI platform. The work includes developing agents that outperform humans, handle complex interactions, and integrate new technologies like voice models.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and mission-critical AI agents that directly drive revenue.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise clients. The role involves owning the Agent Development Life Cycle (ADLC), partnering with customers, and contributing to the platform's evolution. Emphasis on building scalable, reliable, and revenue-driving AI agents.

Product Manager for Agent Studio, the core environment for creating, testing, and improving AI agents. The role involves defining the agent building experience, owning the development lifecycle, building simulation and testing systems, designing reusable components, integrating AI copilots, and making agent quality measurable.

Product Manager for Voice at Sierra, focusing on real-time, human-quality AI conversations. This role involves defining the voice interaction model, building reliable real-time systems, owning the voice stack experience (ASR, TTS, LLMs, telephony), making voice measurable, and translating real-world usage into product direction. Requires experience with real-time systems, voice, or AI products, and shipping voice or real-time products.

Product Manager for Ghostwriter, an agent-building agent platform that transforms software development by allowing users to describe desired outcomes and have AI agents created and deployed across channels like chat, voice, and email. The role focuses on defining human-AI interaction in the agent era, owning the end-to-end product experience from prompt to outcome, and scaling the platform.

Software Engineer, Product role focused on building AI-powered customer experience platforms. Responsibilities include agent architecture, retrieval mechanisms, evaluation frameworks, voice integration, simulation, content management, and adapting software development methodologies for AI agents. The role emphasizes building steerable, verifiable, and empathetic agents, grounding answers in knowledge bases, measuring agent quality, and creating lifelike voice conversations.

Sierra is seeking interns to work on production AI agents for their customers, contributing to the design and development of these agents and shipping features. The role involves gaining hands-on experience with AI agents at scale.

Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. The role involves close collaboration with engineers and customers, shaping the product roadmap, and engaging with customers to understand requirements and drive strategic technical strategies.

Software Engineer, Agent - Healthcare role focused on designing, building, and shipping production-grade AI agents for the healthcare industry. This involves owning the Agent Development Life Cycle (ADLC), navigating healthcare complexities, ensuring HIPAA compliance, and collaborating with healthcare leaders to transform patient experiences. The role emphasizes building and scaling end-to-end production systems and directly working with customers.

Product Manager for an Agent SDK platform aimed at helping businesses build AI-powered customer experiences. The role involves understanding customer needs, collaborating with engineering, and leading product development from concept to execution.

Software Engineer, Agent Builder at Sierra, focused on building a platform for AI-powered customer experiences. The role involves developing simulation and benchmarking platforms for AI agents, creating no-code tools for agent guidance, adapting software development methodologies for AI agents, and accelerating agent creation using generative tools and self-improving systems.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with large enterprises and startups, and contributing to the evolution of the platform. Requires experience in building and scaling end-to-end production systems and strong technical problem-solving skills.

Software Engineer role focused on building the infrastructure for AI-powered voice customer experiences, including accurate speech-to-text, natural speech synthesis, real-time audio processing for agentic loops, and scaling systems to handle millions of calls daily. The role also involves real-time integrations with telephony systems.

Software Engineer, Agent role focused on designing, building, and shipping production-grade AI agents for enterprise customers. The role involves owning the Agent Development Life Cycle (ADLC), partnering with clients to solve business challenges, and contributing to the evolution of the AI platform. Emphasis on building scalable, reliable, and revenue-driving AI agents.

This role is for an APX (New Grad) at Sierra, a company building an AI platform for customer experiences. The program focuses on developing the next generation of AI builders through rotations in Agent Development and Core Product teams. Responsibilities include building and shipping AI agents with customers in a production environment, contributing to the platform's code and product design, and learning about scaling agents. Requires a degree in Computer Science or related field and experience in software engineering or product management, with demonstrated interest in AI applications.

Software Engineer, Intelligence role focused on building the intelligence layer for a platform that helps businesses build customer experiences with AI. Responsibilities include analyzing agent interactions, generating insights, enabling evaluation and experimentation, and developing learning systems for retrieval, ranking, personalization, and feedback loops.

Software Engineer, Agent Architecture role focused on building core systems for AI agents, including orchestration, runtime, and primitives. The role also involves improving retrieval and grounding for accurate responses and building evaluation systems to measure agent quality. Experience with AI-powered systems, agent frameworks, retrieval, evaluation, and LLM-based applications is preferred.

Sierra is seeking a Strategist, Agent Development to partner with Product Managers and Engineers to scope, build, and ship AI agents for customer conversations. The role involves combining product strategy, conversational design, and customer insight to bring high-quality agents to life, acting as a trusted advisor to customers and driving their AI strategies. Responsibilities include building and refining conversational AI agents, driving execution of agent development projects, and coordinating across stakeholders.

This role focuses on developing and shipping AI agents for the healthcare industry, acting as a strategic advisor to customers and coordinating across technical and non-technical stakeholders throughout the agent development lifecycle. The role involves designing, launching, and optimizing HIPAA-compliant agents for complex healthcare workflows, translating operational challenges into AI solutions, and using frontline insights to improve agent performance.

Product Manager for Agent Development in Healthcare. Responsible for building and shipping AI agents that handle thousands of customer conversations daily for healthcare clients, ensuring HIPAA compliance. Involves customer discovery, engagement, and shaping the platform/healthcare roadmap.

This role focuses on the development and strategy of AI agents for customer experiences, partnering with product managers and engineers to scope, build, and ship these agents. The strategist will combine product strategy, conversational design, and customer insight to bring high-quality agents to life, acting as a trusted advisor to customers and driving AI strategies.

This role focuses on designing and scaling high-quality voice experiences for AI agents, improving voice quality, accelerating multilingual readiness, and creating more human-like interactions. The designer will evaluate voice providers, create evaluation frameworks, partner with engineering and product teams to resolve issues, and enable other teams to scale voice design effectively.

Sierra is seeking a Strategist, Agent Development to partner with Product Managers and Engineers to scope, build, and ship AI agents for customer conversations. The role involves combining product strategy, conversational design, and customer insight to bring high-quality agents to life, acting as a trusted advisor to customers and driving AI strategies. Responsibilities include building and refining conversational AI agents, driving execution of agent development projects, coordinating stakeholders, and contributing data-driven insights.

This role focuses on the product strategy and development of AI agents for customer experiences, involving scoping, building, and shipping these agents. The strategist will partner with product managers and engineers, combining product strategy, conversational design, and customer insights to bring high-quality agents to life. Responsibilities include advising customers on AI strategies, building and refining conversational AI agents, driving execution of agent development projects, and coordinating stakeholders throughout the development lifecycle.

Product Manager for AI Agent Development, responsible for building and shipping enterprise-grade AI agents that handle customer conversations. This role involves engaging with customers to understand requirements, demonstrating the product, addressing technical challenges, and shaping the product roadmap in collaboration with engineering teams.

Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. Responsibilities include customer engagement, shaping the product roadmap, and partnering with engineering teams. Requires 5-7+ years of technical product development experience, with AI agent experience being a plus.

Sierra is seeking a Strategist, Agent Development to partner with Product Managers and Engineers to scope, build, and ship AI agents that handle thousands of customer conversations daily. This role involves combining product strategy, conversational design, and customer insight to bring high-quality agents to life, acting as a trusted advisor to customers and driving their AI strategies. The role requires coordinating across technical and non-technical stakeholders throughout the agent development lifecycle and contributing data-driven insights.

This role focuses on the development and strategy of AI agents for customer experiences, partnering with product managers and engineers to scope, build, and ship these agents. The strategist will also act as a trusted advisor to customers, driving their AI strategies and contributing to the full agent development lifecycle.

The role focuses on developing and shipping AI agents for customer experiences, involving product strategy, conversational design, and customer insights. It requires partnering with Product Managers and Engineers to scope, build, and deliver AI agents that handle customer conversations.

Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer conversations. The role involves customer engagement, understanding requirements, demonstrating the product, addressing technical challenges, and shaping the product roadmap in collaboration with engineering teams.

Software Engineer to build systems for analyzing and visualizing agent performance data, enabling A/B testing, and monitoring agents for defects. The role involves building an 'Explorer' tool for conversational data analysis and clustering, akin to ChatGPT.

Product Manager for Agent Development at Sierra, focusing on building and shipping enterprise-grade AI agents for customer experiences. Responsibilities include customer engagement, requirement assessment, technical challenge resolution, product roadmap shaping, and feature implementation.

This role focuses on developing and shipping AI agents for customer conversations, acting as a strategic advisor and coordinating across stakeholders throughout the agent development lifecycle. It involves building, designing, and refining conversational AI agents, combining product strategy, conversational design, and customer insight.

The role focuses on developing and shipping AI agents for customer experiences, combining product strategy, conversational design, and customer insights. It involves partnering with product managers and engineers, driving execution, and coordinating stakeholders throughout the agent development lifecycle.