Synthesia

Synthesia is seeking a Manager, Solutions Consulting to lead pilot projects and onboarding for their AI video platform. This role involves designing and overseeing pilots to demonstrate value, managing customer onboarding, and collaborating with internal teams to ensure client success and drive adoption. The ideal candidate will have a strong background in SaaS services management, project management, and strategic client engagement.

This role is a Technical Support Specialist for Synthesia, an AI video platform. The specialist will investigate and troubleshoot complex technical issues, apply fixes, escalate to engineering, and collaborate with product and engineering teams. The role requires strong troubleshooting skills, experience with SaaS platforms, REST APIs, and monitoring tools like Datadog.

Field Marketing Manager for an AI video platform, responsible for demand generation and pipeline growth in the DACH region. This role requires B2B field marketing experience, strong analytical and project management skills, and the ability to partner closely with sales and customer success teams.

Sales Development Representative for an AI video platform company. The role focuses on generating leads through inbound and outbound activities, educating prospects, and setting up meetings for the sales team. Requires native German and English fluency, interest in SaaS solutions, and strong communication skills.

This role is for a Director of Customer Success at Synthesia, an AI video platform company. The primary focus is on building and managing a customer success team, driving ARR, establishing trusted advisor relationships with enterprise clients, and ensuring customer value, adoption, retention, and growth. The role involves strategic account planning, team recruitment and coaching, and collaborating with product teams. It is not a hands-on AI/ML development role.

Strategic Account Executive for Synthesia, an AI video platform, focusing on landing and expanding high-value customers in the DACH region. Requires native-level German and experience in B2B SaaS sales to large enterprises.