Toast is seeking a Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows. The role requires strong experience in scalable software systems, technical architecture, and LLM agent development, with a focus on enterprise AI applications within the restaurant technology sector.

Toast is seeking a Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows. The role requires strong experience in scalable software systems, technical architecture, and LLM agent development, with a focus on enterprise AI applications within the restaurant technology sector.

This role focuses on building and deploying AI-powered tools and automation workflows within an enterprise risk management program. Key responsibilities include developing risk dashboards, administering risk management systems, and specifically designing, building, testing, and deploying AI tools such as automated risk assessment assistants and LLM-based workflows. The role requires experience with Generative AI for process automation and data analysis.

Senior Software Engineer on Toast's AI Foundations team, building internal AI platform infrastructure including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company.

Senior Principal Software Engineer and Architect for an AI Pod at Toast, focusing on setting technical vision and architectural direction for AI-native development, including LLM-powered agents and agentic systems. The role requires hands-on experience in building, deploying, and operating these systems, as well as evolving agentic development practices.

Senior Software Engineer for Toast's AI Foundations team, focusing on building and scaling AI platform infrastructure, including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company.

Principal Software Engineer for Toast's AI Foundations team, focusing on building the infrastructure, governance, and tooling for AI across the product development lifecycle. The role involves setting technical direction for agentic workflows, LLM proxy, AI key management, observability, and plugin marketplace, with a full-stack responsibility.

Principal Software Engineer for an AI-native engineering team at Toast, focusing on building and integrating LLM-powered agents, tools, and workflows. The role involves full-stack development, technical architecture, and setting engineering standards within the AI pod.

Machine Learning Engineer II at Toast, focusing on building and deploying scalable ML and agentic AI pipelines, developing APIs, and implementing microservices with a focus on latency, reliability, and performance. The role involves MLOps best practices, model deployment, orchestration, and monitoring, working closely with cross-functional teams to deliver ML-powered products.

Senior Data Scientist at Toast, focusing on end-to-end development and production deployment of agentic AI workflows and ML solutions within the fintech domain. Requires strong engineering mindset, Python/SQL proficiency, and experience with modern ML techniques.

Staff Software Engineer to build AI agents for Toast's Team area, a mission-critical space for restaurant workforce management. The role involves designing, developing, and delivering autonomous agents that leverage LLMs and agentic frameworks, blending AI with practical operations.

Staff Software Engineer to build AI agents for Toast's Team area, focusing on autonomous agents that transform restaurant workforce management using LLMs and agentic frameworks. The role involves full-stack development, partnering with product managers and designers, and mentoring other developers.

Senior Principal Software Engineer on the AI Team Agent at Toast, focusing on driving architecture, technical strategy, and implementation of AI agents for the mission-critical Team area within the Fintech line of business. The role involves hands-on development, mentoring, and leadership in agentic development practices.

This role focuses on building AI-powered agents, automations, and workflows for marketing teams within Toast. The engineer will design, build, and deploy these systems, create evaluation frameworks, and coach marketers on AI integration. The role emphasizes hands-on building and enabling non-technical users.

Senior Software Engineer on the Voice AI team at Toast, focusing on building and advancing restaurant Voice products. The role involves improving the core Voice AI stack, implementing LLMs and AI inference, and working on low-latency AI, audio processing, and system architecture for large-scale consumer experiences. Requires fullstack web application development experience with backend (Java/Kotlin, Python) and frontend (React) technologies, AWS, Docker, Git, and database design.

Lead Analyst role at Toast Capital focusing on designing and deploying AI-powered workflows for credit risk functions. The role involves identifying opportunities to improve underwriting, portfolio monitoring, and risk operations by implementing internal AI tools like copilots and assistants, leveraging structured data and LLM platforms. Requires strong credit risk intuition, analytical skills, and technical curiosity in AI and automation.

This role focuses on managing model risk for AI/ML models, particularly fraud detection and Generative AI systems, within a fintech company. Responsibilities include model validation, risk assessment, ensuring adherence to the Model Risk Management program, and staying updated on regulatory guidance. The role requires a strong understanding of ML methodologies, fraud analytics, and GenAI risks.

Staff Machine Learning Engineer to design and lead the evolution of a unified MLOps platform supporting diverse needs across Toast, ensuring high availability, scalability, and security of ML services. This role involves championing MLOps best practices, leading collaborative efforts between Data Engineering, DevOps, and Product teams, defining technical vision for AI infrastructure, setting standards for observability and incident response for ML systems, and mentoring engineers.

Principal ML Engineer to build 0-to-1 internal tools for sales teams, leveraging LLMs and agentic workflows to automate tasks like account research and lead prioritization. The role involves hands-on backend engineering and ML implementation, integrating with systems like Salesforce and custom quoting engines, and delivering recommendations to sales users. Focus is on building new intelligence models and agentic systems.

Senior Manager, Data Science and Machine Learning at Toast, responsible for leading and influencing R&D to drive business value through innovative ML/AI solutions. The role involves collaborating with product and engineering stakeholders, shaping ML platform vision, breaking down initiatives, coaching teams, and expanding the AI product portfolio. Requires advanced degree, 5+ years of leadership experience, and proven success deploying ML in production.

Staff Software Engineer role at Toast, focusing on building and maintaining tools for customer care and onboarding. The role involves technical leadership, architectural direction, and delivering high-impact solutions for backend systems. While the company explores AI tools for development and operations, the core of this role is not AI/ML model development but rather building enterprise software. Experience with LLMs is a plus.

Staff Software Engineer role at Toast, focused on building and operating backend systems for retail experiences. The role involves technical leadership, system design, collaboration, and mentoring. While the company uses AI tools internally and for hiring, the core function of this role is not AI/ML development.

Senior Software Engineer role focused on building financial products for restaurants, including Toast Books, Cash Flow Insights, and Bill Pay. The role involves shaping technical strategy, leading architectural discussions, and mentoring engineers, with an emphasis on using AI tools to improve workflow efficiency and quality.

Senior Software Engineer on the Support AI team responsible for building and evolving voice and chat systems for customer support at scale. This role involves driving end-to-end development, integrating with third-party AI platforms and internal systems, and implementing observability for AI-powered experiences. The focus is on shipping fast, learning from real interactions, and building scalable systems in an evolving problem space.

Software Engineer II, Toast IQ at Toast, a company focused on building a restaurant platform. The role involves developing full-stack software applications, leading complex projects, and driving architectural discussions for the Toast IQ team. The primary focus is on building agentic experiences to improve restaurant operations, margins, revenue, and customer/employee experience. The role also emphasizes leveraging AI tools to enhance development workflows.

Staff Software Engineer for a new, 0->1 venture at Toast, focusing on building and shipping an MVP using AI-assisted development tools. The role requires a generalist approach, architectural flexibility, and a bias for action in a high-ambiguity environment.

Staff Software Engineer on the Toast IQ team, responsible for full-stack development of AI-powered restaurant management features. The role involves leading complex projects, driving technical roadmap, and mentoring junior engineers, with a requirement for experience in applied ML or LLMs and delivering production services.

Staff Salesforce DevOps Engineer responsible for architecting and evolving the CI/CD framework for complex Salesforce deployments, driving advanced automation and self-service tooling. This role also involves leading cross-application release management, providing technical leadership in resolving deployment challenges, and acting as a technical liaison. The engineer will leverage AI tools to enhance development workflows and improve velocity.

This role focuses on application security and security engineering within the fintech domain, with a strong emphasis on building and managing security intelligence services, identifying vulnerabilities, improving developer tooling for security, and assisting incident response. The role requires experience with Java web services, Python scripting, cloud architecture, and leveraging LLM AI features for development and security operations. Previous experience with fintech applications and associated requirements is also necessary.

Senior Product Security Engineer role at Toast, focusing on application security, anti-abuse, and threat modeling within a fintech domain. The role involves building security intelligence services, improving developer tooling, and assisting incident response, with an emphasis on leveraging AI tools for development and security operations. Requires experience in Java web services, Python scripting, and cloud architecture, with a strong preference for fintech security experience.

Principal Infrastructure Engineer at Toast, focused on leading the architecture of systems powering the developer ecosystem and software delivery lifecycle. This includes platforms for code collaboration, service discovery, developer workflows, and CI/CD at scale. The role involves optimizing developer tooling, evolving the developer portal, designing CI/CD pipelines, and architecting the developer platform to serve both human developers and AI agents, ensuring safety and operability at scale. The company emphasizes AI-assisted development and the use of AI tools daily by engineers, with AI agents participating in various operational workflows.

Senior Software Engineer, Mobile DevOps role at Toast, focusing on improving the CI/CD pipeline and developer experience for the Toast POS app. The role involves leveraging AI tooling to accelerate development and improve code quality, mentoring team members, and influencing the technical roadmap. Requires strong Android development experience, mobile CI/CD, and release engineering expertise.

Staff Software Engineer, Tech Lead - Mobile DevOps at Toast. This role focuses on improving the CI/CD, local developer experience, and release engineering for Toast's POS app. The engineer will provide technical leadership, strategic problem-solving, and mentor other engineers. A key aspect is leveraging AI tooling to enhance development workflows, boost build speeds, reduce lead times, and improve code quality. The role requires deep Android development experience, mobile CI/CD and release engineering expertise (Jenkins, Gradle), and a passion for improving developer experience. While AI tools are used to enhance productivity, the core craft is not AI/ML model building.

Toast is seeking a Staff Analytics Engineer to join their new Customer Success Data & Analytics team. This role will be responsible for building the data infrastructure, semantic layer, dbt models, and analytics datasets that power reporting, dashboards, and AI-driven workflows. The engineer will focus on data modeling, metrics standardization, and analytics infrastructure to support CS outcomes like customer retention and agent performance. They will also build feature datasets for AI/ML use cases such as customer health scoring and churn prediction. The role requires strong SQL, dbt, and Snowflake experience, with a focus on data quality, testing, and documentation.

Full Stack Software Engineer II at Toast, focusing on building AI-powered guest engagement features for restaurants. The role involves designing, building, and maintaining scalable systems, collaborating with cross-functional teams, and leveraging AI tools to improve development workflows. Requires proficiency in Java/Kotlin, modern web technologies, and a strong product mindset.

This role focuses on building the technical foundation for product analytics, including data capture, structuring, and availability for analysis. It involves designing systems for telemetry, experimentation, and AI-driven insights to understand user behavior and measure product impact. The role emphasizes creating scalable data models and ensuring data reliability to support data-driven product development and AI workflows.

Senior Fullstack Engineer for Toast's New Ventures unit, focusing on building new products and business lines from scratch. The role involves backend development, architecture, and contributing to business strategy, with an emphasis on leveraging AI tools to enhance the development workflow.

Senior Software Engineer role at Toast, focused on Payroll and Team Management. The role involves full-stack development, owning software end-to-end, participating in architectural discussions, and mentoring. A key aspect is leveraging AI tools to enhance development workflows and productivity. Requires 8+ years of back-end experience in Java/Kotlin, proficiency with modern web standards, SQL/NoSQL databases, and distributed systems. The company emphasizes using AI tools across disciplines to improve efficiency and quality.

Lead engineering leaders and teams focused on merchant-side payments, fraud and risk management, compliance, and resilient transaction processing for a restaurant platform. The role emphasizes driving business outcomes, collaborating cross-functionally, and championing AI tools for development acceleration.

This role leads the strategy and execution for Toast's self-service support ecosystem and account management experiences, focusing on customer issue resolution and engagement. It involves applying AI and automation to understand customer context and surface insights across support, billing, and account experiences, while ensuring clarity and trust in communications and charges. The role requires strong leadership in building scalable systems for self-service support, proactive communications, and account management, with a focus on customer experience and operational efficiency.

This role leads and matures Toast’s Technical Risk Program, focusing on end-to-end cyber risk management, including identification, assessment, reporting, and integration into enterprise risk. It involves building and operationalizing a scalable risk operating model, driving adoption across teams, and enabling risk governance through insights. The role requires strong program management, analytical thinking, and communication skills, with experience in GRC tools and a data-driven approach to risk. While the role mentions enabling 'AI use cases' within the risk program and 'data-driven GRC approaches' as a nice-to-have, the core function is technical risk management, not direct AI/ML model development or deployment.

This Principal Technical Risk Analyst role at Toast focuses on leading and maturing the company's Technical Risk Program within the Information Security Organization. The individual will own the end-to-end cyber risk management lifecycle, including identification, assessment, reporting, and mitigation tracking. Key responsibilities include establishing and operationalizing a scalable risk operating model, driving adoption across teams, and enabling risk governance through insights. The role emphasizes building, operationalizing, and leading a program that influences business decisions, with a focus on improving data quality, reporting, and workflow scalability, including the potential for AI use cases. While the role is within an AI-aware company and mentions AI use cases, its core function is technical risk management, not direct AI/ML model development or deployment.

This role is for a Senior Principal Software Engineer focused on the Go To Market (GTM) Experiences at Toast. The primary responsibility is to define and drive the multi-year technical strategy and architectural evolution for platforms that shape customer engagement, onboarding, support, and product-led growth. The role involves leading technical direction for a broad ecosystem, including AI-assisted capabilities and agent tooling, ensuring these systems work together as a unified platform to improve customer outcomes and operational efficiency. While AI is mentioned as a component of the systems being built, the core craft of the role is platform engineering and technical strategy, not direct AI/ML model development.

Manager of Device Testing and Automation at Toast, focusing on hardware quality and leading a transition to automation. The role involves managing a team, modernizing processes, and collaborating with product and engineering. While AI tools are mentioned for test efficiency, the core function is not AI model development.

Software Engineer II on the Android OS team at Toast, focusing on BSP and Kernel development for POS devices. Responsibilities include root-cause analysis of field issues, platform bring-up, driver development, and AOSP tooling. Requires experience with Android OS, Linux Kernel, C/C++, and vendor collaboration.

Salesforce Developer role focused on building and maintaining scalable infrastructure on the Salesforce platform using Apex, LWC/Aura, and Flows. Requires expertise in Salesforce CPQ, integrations, and DevOps. The company mentions using AI tools internally and in hiring, but the role itself is not AI/ML focused.

Senior Software Engineer role focused on building the Scheduling product within Toast's Team Management Suite. The role involves end-to-end ownership of backend systems, design, development, and delivery of scalable software solutions for restaurant labor planning. The company mentions using AI tools internally for various functions, including hiring, but this role is not directly involved in building or deploying AI/ML models.

Staff Software Engineer role at Toast, focusing on international expansion by building core backend systems. Responsibilities include leading complex projects, orchestrating backend services for internationalization, designing scalable systems, iterating on data management, mentoring engineers, and working with pilot customers. The role emphasizes leveraging AI tools to enhance development workflows and productivity.