Toast

Senior Software Engineer on Toast's AI Foundations team, building internal AI platform infrastructure including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company.

Machine Learning Engineer II at Toast, focusing on building and deploying scalable ML and agentic AI pipelines, developing APIs, and implementing microservices with a focus on latency, reliability, and performance. The role involves MLOps best practices, model deployment, orchestration, and monitoring, working closely with cross-functional teams to deliver ML-powered products.

Senior Data Scientist at Toast, focusing on end-to-end development and production deployment of agentic AI workflows and ML solutions within the fintech domain. Requires strong engineering mindset, Python/SQL proficiency, and experience with modern ML techniques.

Lead Analyst role at Toast Capital focusing on designing and deploying AI-powered workflows for credit risk functions. The role involves identifying opportunities to improve underwriting, portfolio monitoring, and risk operations by implementing internal AI tools like copilots and assistants, leveraging structured data and LLM platforms. Requires strong credit risk intuition, analytical skills, and technical curiosity in AI and automation.

This role focuses on managing model risk for AI/ML models, particularly fraud detection and Generative AI systems, within a fintech company. Responsibilities include model validation, risk assessment, ensuring adherence to the Model Risk Management program, and staying updated on regulatory guidance. The role requires a strong understanding of ML methodologies, fraud analytics, and GenAI risks.

Staff Machine Learning Engineer to design and lead the evolution of a unified MLOps platform supporting diverse needs across Toast, ensuring high availability, scalability, and security of ML services. This role involves championing MLOps best practices, leading collaborative efforts between Data Engineering, DevOps, and Product teams, defining technical vision for AI infrastructure, setting standards for observability and incident response for ML systems, and mentoring engineers.

Lead engineering leaders and teams focused on merchant-side payments, fraud and risk management, compliance, and resilient transaction processing for a restaurant platform. The role emphasizes driving business outcomes, collaborating cross-functionally, and championing AI tools for development acceleration.

This role is for a Director of Engineering, New Ventures at Toast, focused on researching, developing, and scaling new product lines and business initiatives. The candidate will lead teams, own technical strategy, and drive innovation from inception to launch within a high-growth, ambiguous environment. While the company uses AI tools and encourages learning them, this role's core function is not building AI models but rather leading the development of new business ventures, which may leverage AI.

Principal Software Engineer role at Toast, focused on evolving the restaurant platform's menu architecture and data models. This role involves leading technical strategy, ensuring scalability and quality of user experiences and APIs, and mentoring engineers. It requires strong back-end development experience with Java/Kotlin, distributed systems, and API standards, aiming to enhance a critical business function for enterprise customers.

Software Engineering Manager for Toast's Bangalore Menus team, focusing on building and scaling the restaurant menu platform. The role involves leading a team to deliver high-impact features, driving execution, maintaining quality, and developing engineers. Responsibilities include roadmap planning, stakeholder collaboration, technical mentorship, and hiring.

This role is a Senior Customer Care Specialist for Toast, a company that provides technology solutions for restaurants. The specialist will handle customer inquiries via voice and written communication, troubleshoot software and hardware issues, and collaborate with colleagues. Fluency in both English and French is required. The role involves a hybrid work model after initial training and requires strong customer service and problem-solving skills. Toast mentions using AI tools in their hiring process and across various business functions, but this specific role is not directly involved in building or deploying AI/ML models.

Lead Salesforce Developer role focused on delivering innovative solutions on the Salesforce platform within Toast's Business Technology and Transformation (BTT) team. Requires extensive Salesforce development experience (Apex, Lightning, VF), expertise in platform features, CPQ configuration, and team leadership. The role emphasizes best practices, code reviews, deployment processes, and proactive issue resolution within an enterprise environment.

Staff Software Engineer at Toast, focused on building and evolving products for global markets, collaborating with cross-functional teams, and mentoring junior engineers. The role emphasizes modern web technologies, API principles, and agile development within the restaurant tech platform.

Senior NetSuite Developer on the BTT Fintech team at Toast. Responsible for building and maintaining Toast's ERP platform (NetSuite), including internal scripting, API extensions, workflows, configuration, testing, troubleshooting, and process engineering. Will work closely with Middleware, Billing, Accounting, and Finance teams to ensure data accuracy and enhance financial systems. Requires 4+ years of NetSuite development experience, expert knowledge of scripting, roles, permissions, custom objects, workflows, and experience with system implementations and third-party integrations. Experience with SDF and GIT is required. Familiarity with revenue recognition/billing platforms, NetSuite certifications, and JIRA are bonuses.

This role is for a Senior Corporate Security Analyst at Toast, focusing on hands-on execution and risk reduction across endpoints, identities, SaaS, vendors, and data. The candidate will own corporate security programs, partner with various teams, and mentor junior analysts. While the role is not AI-centric, it requires experience with AI tools for security functions and familiarity with various security platforms.

This role is for a Senior Atlassian Systems Administrator responsible for the end-to-end administration, configuration, and optimization of the Atlassian suite (Jira, Confluence, Jira Product Discovery, etc.) at Toast. The role involves system administration, workflow engineering, suite integration, performance and maintenance, and providing expert advice and troubleshooting. While the company mentions AI and the role has a 'nice to have' for AI enthusiasm, the core responsibilities are focused on Atlassian tools and IT administration, not AI/ML model development or deployment.

Senior NetSuite Developer role focused on building and maintaining Toast's ERP platform (NetSuite), including internal scripting, API extensions, script development, configuration changes, testing, troubleshooting, process engineering, and creating searches/reports. The role involves close collaboration with Billing, Accounting, and Finance teams to ensure data accuracy and enhance financial system functionality. Responsibilities include developing/maintaining NetSuite configurations and customizations, providing scalable solutions, developing/testing/deploying customizations, managing change for Finance applications, designing/implementing third-party integrations, developing policies and procedures, monitoring system usage and performance, participating in code reviews, and partnering with product managers.

Senior Software Engineer - Full Stack role at Toast, focusing on designing and implementing features across the full stack using technologies like React, Angular, Java, Kotlin, or .NET. The role involves collaborating with cross-functional teams, building and consuming APIs, writing clean code, and troubleshooting production issues. Experience with cloud platforms (AWS) and Agile methodologies is required. The company emphasizes the use of AI-assisted development tools to enhance productivity.

This role is for a Senior HRIS Analyst focused on Workday configuration, specifically the Benefits module, to support Toast's global expansion and US payroll. The role involves collaborating with various teams, leading system configuration, optimizing Workday, and ensuring compliance. While the company mentions using AI tools and developing AI-powered products, this specific role is centered on HRIS system management and configuration, not direct AI/ML model development or research.