Twilio

Twilio is seeking a technical leader for a team of Solutions Engineers in their Twilio Communications business. The role reports to the Solutions Engineering Director, APJ and supports large and fast-growing companies in industries like marketing, business automation, and customer care. The Solutions Engineers are experts in CPaaS or CCaaS and act as key members of go-to-market teams, developing and optimizing customer engagement use cases with Twilio products. This role is highly cross-functional, integrating with product management, carrier relations, finance, and go-to-market sales and services teams. The manager will lead a team of Solutions Engineers, accountable for their development, performance, and operating model within the go-to-market organization.