Currently tracking 20 active AI roles, up 72% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $158k–$374k (avg $261k).
| Title | Stage | AI score |
|---|---|---|
| Principal Voice AI Engineer Principal Voice AI Engineer to lead and accelerate voice and conversational AI initiatives, focusing on Speech and Natural Language Processing (NLP). The role involves spearheading the development and deployment of AI/ML technologies for voice-enabled customer experiences, overseeing research in ASR, TTS, LLMs, and conversational systems, and transforming advanced AI models into production systems. | Post-trainServe | 8 |
| Senior Machine Learning Scientist Senior Machine Learning Scientist to work on an AI Agent system (Gen3) for Zendesk's chatbot and voice assistance. The role involves owning product areas, bridging ML research and real-world impact, shaping roadmaps, and collaborating with cross-functional teams. Responsibilities include designing and testing AI solutions, owning research projects end-to-end, discussing ideas, keeping up with NLP/ML literature, working with ML engineers, using tools for rapid implementation, and collaborating with product managers. |
| Agent |
| 8 |
| Principal Technical Program Manager This role is for a Principal Technical Program Manager focused on AI Agent programs within Zendesk's Product Development team. The TPM will lead complex, cross-functional technical programs, ensuring end-to-end delivery, driving OKR achievement, and managing risks. The role requires strong program management skills, stakeholder alignment, and the ability to leverage AI/LLMs to accelerate program delivery. The TPM will also mentor peers and improve program management standards. | Agent | 5 |