Zendesk

Enterprise · Customer support

Currently tracking 20 active AI roles, up 72% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $158k–$374k (avg $261k).

Hiring

20 / 22

Momentum (4w)

↑+49 +72%

117 opens last 4w · 68 prior 4w

Salary range · avg $261k

$158k–$374k

USD · disclosed roles only

Tracked since

6w ago

last role yesterday

Hiring velocityscroll left for older weeks

1 new role

Sep 9

2 new roles

Apr 7

1 new role

Nov 24

1 new role

Dec 1

1 new role

3 new roles

Jan 26

1 new role

Feb 2

3 new roles

1 new role

6 new roles

5 new roles

Mar 2

6 new roles

9 new roles

18 new roles

12 new roles

16 new roles

Apr 6

22 new roles

23 new roles

28 new roles

55 new roles

May 4

11 new roles

Jobs (2)

20 AI · 112 total active

Title	Stage	Function	Location	First seen	AI score
Principal Voice AI Engineer Principal Voice AI Engineer to lead and accelerate voice and conversational AI initiatives, focusing on Speech and Natural Language Processing (NLP). The role involves spearheading the development and deployment of AI/ML technologies for voice-enabled customer experiences, overseeing research in ASR, TTS, LLMs, and conversational systems, and transforming advanced AI models into production systems.	Post-trainServe	Engineering	Berlin, Germany +1	6w ago	8
Senior Machine Learning Scientist Senior Machine Learning Scientist to work on an AI Agent system (Gen3) for Zendesk's chatbot and voice assistance. The role involves owning product areas, bridging ML research and real-world impact, shaping roadmaps, and collaborating with cross-functional teams. Responsibilities include designing and testing AI solutions, owning research projects end-to-end, discussing ideas, keeping up with NLP/ML literature, working with ML engineers, using tools for rapid implementation, and collaborating with product managers.