Business Solutions Architect: Sales Operations

Axon Axon · Enterprise · AZ · 4701 CIO

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

What you'd actually do

  1. Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
  2. Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
  3. Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
  4. Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
  5. Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.

Skills

Required

  • Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
  • 8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
  • Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
  • Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
  • Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
  • Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
  • Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
  • Experience working closely with engineering teams to prototype and scale solutions
  • Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
  • Ability to operate independently in ambiguous, high-impact environments
  • Strong communication skills and executive presence; comfortable

What the JD emphasized

  • Sales Systems
  • Sales Systems
  • sales processes and go-to-market workflows
  • complex, cross-functional initiatives
  • prototype and scale solutions