Director, Global Brand Experience

Snap Snap · Consumer · London, United Kingdom

This role is for a Director of Global Brand Experience at Snap, focusing on leading the strategy, development, and execution of global brand experiences across EMEA and APAC. The role involves managing teams, partnering with cross-functional stakeholders, translating product narratives into experiential stories, managing budgets, and championing the use of creative technology like AR and Spectacles. The primary focus is on delivering impactful brand experiences for consumers, partners, and internal stakeholders, rather than direct AI/ML development.

What you'd actually do

  1. Lead the vision, strategy, and roadmap for a portfolio of global brand experiences (B2B, consumer, partner, creator, and internal events) across EMEA and APAC, aligning them to company‑level and marketing priorities.
  2. Own end‑to‑end delivery of flagship experiences — from strategy and brief, through creative development, production, on‑site execution, and post‑event measurement.
  3. Manage, coach, and develop a team of brand experience leaders and producers across multiple markets, fostering an inclusive, high‑performance culture grounded in Snap’s values of being Kind, Smart, and Creative.
  4. Partner closely with regional international leaders and cross‑functional partners (Marketing, Comms, Product, Sales, Partnerships, AR/Specs, and others) to ensure experiences are locally relevant, globally consistent, and tightly integrated with go‑to‑market plans.
  5. Translate complex product and AR narratives into simple, emotionally resonant experiential stories that help audiences understand Snap’s brand, products, and value.

Skills

Required

  • Significant experience in experiential marketing, brand marketing, event marketing, or a closely related field at a technology, media, entertainment, or creative agency organization.
  • Substantial experience leading and managing teams, including managers and/or multi‑disciplinary project teams.
  • Substantial experience owning end‑to‑end strategy and execution for large‑scale brand experiences or event portfolios.
  • Experience leading programs that span 2 or more regions (e.g., Americas, EMEA, APAC) or multiple priority markets.
  • Deep expertise in experiential, brand, or event marketing — from strategy and creative development through production and on‑site execution.
  • Strong people leadership skills, including building and scaling teams, setting clear expectations, providing coaching and feedback, and fostering an inclusive, collaborative culture.
  • Exceptional cross‑functional leadership and influence skills; able to synthesize input across Marketing, Product, Sales, AR/Specs, and external partners and drive toward clear decisions.
  • Strategic thinker with strong creative judgement and storytelling skills; able to connect brand, product, and audience insights into compelling experience narratives.
  • Operationally excellent and highly organized; comfortable managing complex programs and budgets across multiple concurrent workstreams and regions.
  • Strong analytical and problem‑solving skills; able to define success metrics, interpret data and feedback, and translate insights into action.
  • Comfortable working in a fast‑paced, ambiguous environment with evolving priorities, while maintaining a high bar for craft and execution quality.

Nice to have

  • Experience in a global brand or experiential leadership role at a technology, social, entertainment, or lifestyle brand.
  • Experience leading experiences that feature AR, immersive technology, or hardware (e.g., AR lenses, Spectacles, interactive installations).
  • Track record of partnering closely with executive stakeholders and representing brand experience strategy in senior‑level forums.
  • Experience managing and optimizing multi‑million‑dollar experiential or marketing budgets.
  • Demonstrated success building repeatable experiential programs, frameworks, or toolkits that scale across regions and teams.
  • Fluency in additional languages beyond English and/or deep experience working with audiences in multiple cultural contexts.