Director of Applied Science and Engineering - Knowledge Graphs & AI

Outreach Outreach · Enterprise · Hyderabad, India · Engineering

Director of Applied Science and Engineering to lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities. This role involves owning the end-to-end technical direction of a per-tenant contextual knowledge graph that captures sales environment complexity, powering recommendations, risk signals, coaching, competitive intelligence, and agentic AI workflows. Responsibilities include setting research agenda, defining architecture, hiring, and driving business impact.

What you'd actually do

  1. Lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities.
  2. Own the end-to-end technical direction of a per-tenant contextual knowledge graph that captures the full complexity of each customer's sales environment: accounts, deals, contacts, rep behaviors, competitive landscape, and the signals buried in calls, emails, and CRM activity.
  3. Set the research agenda, define the architecture, hire and grow the team, and drive measurable business impact through applied science innovation.

Skills

Required

  • Knowledge representation
  • Graph-based learning
  • Reasoning systems
  • Team leadership
  • Technical strategy

Nice to have

  • AI Sales Execution Platform
  • Contextual intelligence
  • Next-best-action recommendations
  • Deal risk signals
  • Coaching suggestions
  • Competitive intelligence

What the JD emphasized

  • lead the vision, strategy, and execution
  • build, inspire, and scale a high-performing team
  • own the end-to-end technical direction
  • set the research agenda
  • define the architecture
  • hire and grow the team
  • drive measurable business impact

Other signals

  • knowledge graph
  • contextual AI
  • graph-based learning
  • reasoning systems
  • agentic AI workflows