Director, Product Management – Conversational Intelligence & Voice

Outreach Outreach · Enterprise · Seattle, WA · Product Management

Product leader for Outreach's agentic AI platform, focusing on conversational intelligence and voice to transform customer conversations into real-time coaching and actions for revenue teams.

What you'd actually do

  1. Own product strategy and execution across conversation intelligence, voice, and dialing.
  2. Transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy.
  3. Sit at the intersection of AI and data, voice and video, to deliver real-time coaching and actions.
  4. Have a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.

Skills

Required

  • Product management
  • AI product strategy
  • Conversational intelligence
  • Voice technology
  • Seller and sales leadership personas
  • Building impactful product

Nice to have

  • Data analysis
  • Video technology

What the JD emphasized

  • agentic AI platform
  • agentic action
  • real-time coaching
  • voice
  • conversation intelligence

Other signals

  • agentic AI platform
  • conversation intelligence
  • assistive AI
  • automates workflows
  • real-time coaching
  • data-driven view