About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
The hiring company Booking.com Customer Service Center (Shanghai) Co. Ltd. is one of Booking.com BV’s support companies in China. Booking.com Customer Service Center (Shanghai) Co. Ltd. is looking for a Engineering Manager. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. All references to “Booking.co” refer to Booking.com BV.
Role Overview
- To help us accelerate on this journey, we are looking for an Engineering Manager to join our Shanghai team. As an Engineering Manager in this area, you will lead a team of highly skilled engineers to modernize and re-architect some of our key product components to unlock new business opportunities.
- You will manage, coach, and develop an engineering team, ensuring the development of both (the individual and team as a whole) are in line with organizational objectives and direction.
- You should be a role model, technically strong to help your team develop and be able to be hands-on when needed. The Engineering Manager manages all activities of an engineering scope through the direction of activities, to design new products and modify existing designs, ensuring that deliverables are on time and with acceptable quality. The role holder is required to analyze technology trends, human talent needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition.
- In addition to this, the role will confer with leaders, production, key stakeholders and marketing teams to determine engineering feasibility, cost effectiveness, scalability, and time-to-market for new and existing products.
Key Job Responsibilities and Duties
- Inspire and motivate multiple cross functional product teams
- Directly manage a team of engineers
- Lead by example by taking ownership, being proactive, and collaborating
- Nurture, grow, and develop engineering talent in the team
- Foster a great culture that innovates, work together as a team, partner with other Booking.com com teams and roles, and celebrates unified success
- Respects the Booking.com values and uses them as a guide to the way we work
- Mastery in technology leadership including shaping ways of working
- Engineering delivery, quality, and practices within own team including delivery management
- Delivery of the wider Engineering strategic objectives
- Embed Agile ways of working and values within the organization
- Get into the technical detail where required to coach, support, and mentor the team
- Engineering Craftsmanship including coaching and mentoring the team
- Adhere to the default principles for Architecture, quality, and non-functional requirements
- Contribute to the evolution of best practices across the department
- Drive a culture of ownership and technical excellence, including reactive work such as incident escalations
- Learn new technologies and keep abreast of existing technologies and be able to share learning’s and apply these to a variety of projects as applicable
- Thought partner for Product to define, shape, and deliver the roadmap
- Build new products, processes, and operational plans
- Negotiate on the strategic importance of own product roadmap features
- Drive innovation in own team
- Own the architecture across own team
Role Qualifications and Requirements
- 5-8 years of relevant job experience. At least 2 years of experience leading and managing a team of engineers in a fast-paced and complex environment
- Strong technical skills (coding & system design). A deep understanding of software development in a team, and a track record of developing and shipping software
- Strong testing/quality management skills is a plus
- Experience with site reliability/DevOps is a plus
- Exceptional people management and stakeholder engagement skills.
- Excellent communication and influencing capabilities at all levels.
- Bachelor’s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field or 5 years of progressively responsible experience in the specialty as equivalent
- Fluent oral and written English and Chinese
- This role may be required to work on an on-call rotation
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
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Inclusion at Booking.com:
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here
**Application Process: **
- Let’s go places together: How we Hire
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
The hiring company Booking.com Customer Service Center (Shanghai) Co. Ltd. is one of
Booking.com BV’s support companies in China. Booking.com Customer Service Center
(Shanghai) Co. Ltd. is looking for a Technology Product Manager. Booking.com BV is the company
behind Booking.com™, the market leading online accommodation reservation service in the
world. All references to “Booking.co” refer to Booking.com BV.
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Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.