Enterprise Senior Solutions Engineer

Smartsheet Smartsheet · Seattle · United States · Solutions Engineering

Enterprise Senior Solutions Engineer at Smartsheet, partnering with Sales to provide technical leadership, conduct demonstrations, and act as a trusted advisor to prospects and clients throughout the sales process. The role focuses on understanding customer requirements, designing solutions, and demonstrating the value of Smartsheet's offerings within complex deal cycles.

What you'd actually do

  1. Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
  2. Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  3. Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  4. Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth
  5. Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors

Skills

Required

  • 8+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills
  • experience analyzing, evaluating, and synthesizing complex problems
  • Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM
  • Strong technical skills
  • comfort working in ambiguous and high-pressure situations
  • Experience taking a consultative approach to problem solving and positioning solutions
  • Excellent communication and presentation skills
  • Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
  • Relentless curiosity

Nice to have

  • passion for solving complex challenges
  • growth mindset
  • passion for AI

What the JD emphasized

  • complex business challenges
  • complex deal cycles
  • complex problems
  • complex challenges