Enterprise Solutions Engineer

Smartsheet Smartsheet · Seattle · United Kingdom · EMEA Enterprise Solution Engineers

Solutions Engineer for Smartsheet, a work management SaaS platform. The role involves providing technical leadership during the sales process, demonstrating the platform, designing solutions to customer requirements, and collaborating with sales and product teams. Requires experience in SaaS/enterprise software sales, technical leadership, and solution design for collaboration/workflow tools.

What you'd actually do

  1. Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  2. Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
  3. Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
  4. Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  5. Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners

Skills

Required

  • 1-3+ years of experience as a Solutions Engineer in the SaaS and/or enterprise software industry
  • Technical leadership
  • outstanding customer-facing skills
  • Strong communication skills (written, verbal, presentation)
  • ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Ability to quickly build credibility
  • understand and resolve customer technical issues
  • Strong competence participating in a complex, solution-based enterprise sales process
  • Experience in solution design or solution architecture related to collaboration/workflow/project management
  • Willing to travel periodically based on customer and business need
  • Legally eligible to work in the UK on an ongoing basis