Enterprise Solutions Engineer

Smartsheet Smartsheet · Seattle · United States · Solutions Engineering

Enterprise Solutions Engineer at Smartsheet, partnering with Sales to provide technical leadership, conduct demonstrations, and act as a trusted advisor to prospects and clients throughout the sales process. The role focuses on identifying, building, and demonstrating Smartsheet solutions to solve customer problems and drive revenue growth.

What you'd actually do

  1. Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  2. Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  3. Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  4. Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  5. Grow and maintain knowledge for all Smartsheet products, services, and competitors

Skills

Required

  • PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field experience
  • SaaS and enterprise B2B software industry experience
  • Critical thinking skills
  • Strong technical skills
  • Excellent communication and presentation skills
  • Ability to convey technical information to both technical and non-technical audiences

Nice to have

  • passion for solving complex challenges
  • growth mindset
  • experience analyzing, evaluating, and synthesizing complex problems
  • comfort working in ambiguous and high-pressure situations
  • Relentless curiosity and a commitment to excellence

What the JD emphasized

  • Critical thinking skills
  • Strong technical skills