Key Responsibilities
- Building software applicationsIs responsible to build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business areaIs responsible to write readable and reusable code by applying standard patterns and using standard librariesIs responsible to refactor and simplify code by introducing design patterns when necessaryIs responsible to ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategyIs responsible to maintain data security, integrity and quality by effectively following company standards and best practices
- End to End System OwnershipHas sufficient knowledge to own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violatedHas sufficient knowledge to reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocsHas sufficient knowledge to reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworksHas sufficient knowledge to independently manage an application or service by working through deployment and operations in production
- Technical Incident ManagementIs responsible to address and resolve live production issues by mitigating the customer impact within SLAIs responsible to improve the overall reliability of systems by producing long term solutions through root cause analysisIs responsible to keep track of incidents by contributing to postmortem processes and logging live issues
- Architectural GuidanceHas basic knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscapeHas basic knowledge to set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholder
- Software Systems DesignHas sufficient knowledge to evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologiesHas sufficient knowledge to describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systemsHas sufficient knowledge to help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standardsHas sufficient knowledge to meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements
- Critical ThinkingIs responsible to systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking.Is responsible to constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively taking into account external knowledge, initiating 'SMART' improvements and articulating their rationale.
- Continuous Quality and Process ImprovementHas sufficient knowledge to identify opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards.Has sufficient knowledge to design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.Is responsible to maintain data security, integrity and quality by effectively following company standards and best practices, guiding more junior members of the team in this topic
- Effective CommunicationIs responsible to deliver clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audienceIs responsible to achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language and practising active listeningIs responsible to ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques
- This role may require to be on an on-call rotation
Communication.Stakeholder
- Peers
- Product Owners
- Team Members
Communication.Type
- Cooperation - Information
- Cooperation - Persuasion - Information
- Cooperation - Information
Communication.Frequency
- Frequent
- continuous
- Continuous
Level of Education.Level of Education
- Bachelor degree
Years of relevant Job Knowledge.Years of relevant Job Knowledge
- Broad Job Knowledge (3 - 5 years)
Requirements of special knowledge/skills
- P3 - Proficient at building software applications
- P2 - Experience in End to End System Ownership
- P2 - Experience in Software Systems Design
- P2 - Familiar with Architectural Guidance
- P2 - Experience in Technical Incident Management
- P2 - Experience in Technical Leadership
- P2 - Experience in effective Communication
- P2 - Experience in continuous quality improvement
- P3 - Proficient in critical thinking
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.