Ready to be a Titan?
ServiceTitan is looking for a versatile, detail-oriented Graphic Designer to join the Brand and Creative team. In this role you will concept, design, and deliver compelling visual assets across digital and print channels, ranging from brand campaigns and social content to sales enablement materials and event collateral. You will collaborate closely with partners across the organizations to translate business objectives into polished creative work.
Reporting to the Creative Manager, Design, the Graphic Designer must be able to acclimate to a fast-paced environment where multiple projects are the norm and deadlines come fast. Above all, the successful candidate must have a passion for design, a willingness to learn, and a knack for transforming complex concepts into compelling visual assets that resonate with ServiceTitan’s core audience.
This is an exciting time to join the team. We are actively integrating AI-powered design tools into our workflow, and we’re looking for someone who is curious, adaptable, and eager to explore how generative AI, automation, and emerging technologies can accelerate creative output without sacrificing craft.
What you’ll do:
- Work closely with Creative Directors, ACDs, Creative Managers, Designers, Copywriters and Video Editors to create dynamic, compelling content in support of ServiceTitan’s marketing efforts
- Collaborate with stakeholders across the company on key marketing initiatives
- Design across the full channel mix: web pages, email campaigns, social media, digital advertising, event/tradeshow materials, print collateral, presentations, and branded merchandise
- Develop concepts from brief through final production, presenting work and incorporating stakeholder feedback at every stage
- Help maintain and extend ServiceTitan’s brand identity system, ensuring consistency across all touchpoints
- Integrate AI-powered tools into ideation and production workflows to accelerate concept exploration and asset generation
- Leverage AI features embedded in core design software—Figma AI, for example—to streamline repetitive tasks such as background removal, image upscaling, and layout suggestions
- Stay current on emerging AI capabilities and proactively share learnings, best practices, and prompt-engineering techniques with the broader creative team
- Apply critical judgment to AI-generated outputs, ensuring all deliverables meet brand standards, legal guidelines, and quality expectations
- Provide constructive feedback to colleagues during creative reviews
- Manage multiple concurrent projects using ServiceTitan’s project-management tools (e.g., Asana), meeting deadlines while maintaining high quality
- Contribute to a culture of continuous improvement by proposing new workflows, tools, and process optimizations
What you’ll bring:
- 3–5 years of professional graphic design experience in an agency, in-house creative team, or equivalent freelance portfolio
- Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma
- Demonstrated ability to design for a broad range of channels: web, email, social, digital advertising, print, presentations, and event/tradeshow materials
- Strong command of typography, color theory, layout composition, and visual hierarchy
- Experience managing multiple projects simultaneously with excellent organizational skills
- Ability to receive, interpret, and apply creative feedback constructively—and to articulate thoughtful feedback to peers
- A portfolio that showcases versatility, attention to detail, and strong conceptual thinking
- Hands-on experience with, or demonstrated eagerness to learn, generative AI tools (e.g., Adobe Firefly, Midjourney, Claude) for design ideation and production
Preferred Qualifications
- Bachelor’s degree in Graphic Design, Visual Communication, or a related field
- Experience in B2B SaaS or technology-sector marketing
- Familiarity with UI/UX design principles and prototyping
- Working knowledge of HTML/CSS for web asset handoff
- Experience with motion graphics or video editing (After Effects, Premiere Pro)
- Photography and advanced photo-retouching skills
Why ServiceTitan
- Join a high-growth technology company transforming the trades industry
- Work on a creative team that values craft, innovation, and continuous learning
- Be at the forefront of AI-augmented design practices in a supportive, collaborative environment
- Competitive compensation, comprehensive benefits, and flexible hybrid/remote work arrangements
- Opportunities for career growth—whether you want to deepen your craft as an individual contributor or explore leadership paths
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
Our Commitment to Inclusion:
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
A Note on the Application & Hiring Process:
This position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis.
Compensation Disclosure:
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected compensation for this role for candidates residing in Canada is between $65,300 CAD - $97,900 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.
Personal Information:
ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy