ServiceTitan

Senior Engineering Manager to lead a hands-on AI platform team building the core Agent OS, responsible for agent runtime, context/memory, capability platform, action/trust layer, and evaluation/observability harness. Requires strong technical leadership, production experience with LLM applications, and a focus on safety and evaluation.

Senior Data Scientist to lead the design, development, and deployment of advanced ML and generative AI models for customer onboarding optimization. Will apply ML fundamentals, explore cutting-edge techniques, and utilize statistical knowledge. Key responsibilities include designing, implementing, and testing GenAI and ML solutions, determining appropriate modeling approaches, and collaborating with engineering/product teams for production deployment. Experience with Agentic Workflows, RAG, and LLM evaluation frameworks is required.

Senior Product Manager to own AI-powered use cases within an agentic customer lifecycle experience, focusing on LLMs and customer outcomes for B2B SaaS.

Lead Data Scientist role focused on applying ML, GenAI, and data-driven insights to financial planning, optimization, and strategic decision-making. The role involves designing, developing, and deploying advanced solutions, partnering with Finance leadership, building ML systems and infrastructure, and mentoring junior data scientists. Experience with time series forecasting, anomaly detection, optimization, Generative AI, Agentic Workflows, and RAG is required.

Senior Product Manager for ServiceTitan's Exteriors vertical, focusing on transforming contractor operations through AI-powered features, intelligent recommendations, automated workflows, and agentic experiences. The role involves owning the roadmap, conducting customer discovery, and partnering with engineering and design to ship AI solutions that reduce manual work and drive business value.

Lead Data Scientist role focused on applying machine learning, generative AI, forecasting, and optimization to financial planning and decision-making within an enterprise setting. The role involves building ML systems, designing data science infrastructure, and mentoring junior data scientists.

Staff Application Security Engineer focused on integrating AI into the development lifecycle to enhance security. This role involves automating security pipelines with AI agents, developing secure code templates, implementing supply chain protections, using AI tooling for vulnerability testing and simulation, designing AI guardrails, and managing non-human identities in AI systems.

Principal Security Architect role focused on designing and enforcing secure architectures for AI-enabled product capabilities, including LLM workflows, RAG pipelines, and agentic systems. The role also involves corporate AI governance and leveraging AI for security enhancements, with a strong emphasis on guardrails, isolation, and compliance with regulations like PCI DSS, CCPA, SOC2, ISO 27001, ISO 27701, and ISO 42001.

Senior Data Scientist role focused on leveraging machine learning and generative AI, including agentic workflows and RAG, to optimize customer onboarding. The role involves designing, developing, deploying, and evaluating AI models, with a strong emphasis on production-grade solutions and collaboration with engineering and product teams.

ServiceTitan is seeking a Director, GTM Systems to own the strategy, architecture, and execution of systems powering their Go-To-Market engine. This is a builder role focused on Salesforce Sales Cloud, CPQ, marketing automation, and revenue intelligence tools. The role requires putting AI at the center of GTM systems, evaluating and implementing AI-powered capabilities like predictive scoring and generative AI, and leading AI solution deployments. Experience with integrations, data governance, and leading GTM systems teams is essential, with a strong emphasis on Salesforce expertise and experience in high-growth B2B SaaS companies. Compliance with SOX, GDPR, CCPA is also required.