Manager, Solutions Architect

Axon Axon · Enterprise · AZ · 1541 COGS Fusus Implementation

Manager, Solutions Architects leading a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. This role involves leading the team (80%) and supporting complex client engagements (20%), ensuring high-quality solution design processes and strategic support for customer-facing engagements.

What you'd actually do

  1. Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
  2. Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
  3. Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
  4. Analyze and review IT system architectures to scope and recommend technical solutions.
  5. Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.

Skills

Required

  • Bachelor’s degree or equivalent experience
  • 4–6 years of experience in solution architecture or related technical leadership roles
  • 1–3 years of direct supervisory or team leadership experience
  • Expertise in solution architecture frameworks, cloud technologies, and systems integration
  • Effective communication skills across technical and non-technical audiences, including clients
  • Experience in project management and business process analysis
  • Basic understanding of integration coding methodologies

Nice to have

  • Experience in the public safety sector preferred (e.g., RMS/CAD implementations)

What the JD emphasized

  • mission-critical
  • customer-facing engagements
  • technical depth
  • highly integrated deployments
  • public safety sector preferred
  • CJIS background check