Market Associate, Services

Airbnb Airbnb · Consumer · Mexico · Business Development

This role supports the growth of differentiated service products by identifying, onboarding, and managing high-quality service providers in a given territory. It involves executing core supply acquisition and revenue-driving activities, including onboarding, market data analysis, and host optimization. The role requires collaboration with senior leaders and cross-functional partners, developing local market knowledge, and supporting localized supply initiatives. Responsibilities include optimizing business for revenue growth, executing daily initiatives for host portfolios, leveraging data insights, nurturing business relationships, understanding software integrations, and relaying feedback.

What you'd actually do

  1. Develop strategies to optimize your book of business and drive revenue growth.
  2. Execute daily initiatives to optimize a large host portfolio and deliver measurable impact.
  3. Leverage data insights to identify and act on strategic opportunities for revenue growth, supporting your decisions with data.
  4. Own and nurture your book of business within your territory, ensuring host engagement and representing Airbnb in external meetings.
  5. Continuously deepen your knowledge of assigned markets and service categories to inform your strategy and execution.

Skills

Required

  • 4+ years of experience in operations, account management, or sales, with demonstrated success in high-growth environments.
  • Strong analytical and problem-solving skills; proficient with Google Sheets & Excel.
  • Excellent execution skills and attention to detail.
  • Adaptable under tight deadlines and shifting priorities.
  • Effective time management and prioritization in ambiguous environments.
  • Excellent communication skills with clients and partners.
  • Ability to build and maintain relationships with external partners.
  • Willingness to travel as needed.
  • Proficient in CRM systems
  • Fluent in English & Spanish.

Nice to have

  • Salesforce experience is a plus.
  • Experience in the hospitality or travel industry is preferred.