Outbound Sales Manager, Smb

Block Block · Fintech · CA · Remote · 20213 S&M - Sales - Square Outside

This role is for an Outbound Sales Manager at Block (Square) focusing on SMB clients. The manager will lead a team of Account Executives, drive revenue growth, and develop a high-performing sales team. Responsibilities include coaching, KPI management, pipeline review, and evolving sales strategy. The role requires experience in sales management, individual contributor sales success, and hiring/training AEs. It is a product-focused role within the fintech domain, with a mature AI maturity signal as the company is established.

What you'd actually do

  1. Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
  2. Support direct reports by participating in client and prospect meetings
  3. Develop a sales team which includes hiring and training new account executives on sales process
  4. Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
  5. Build predictable and repeatable sales funnel processes and best practices across team

Skills

Required

  • 3 + years experience as a sales manager
  • 3 years of documented sales success as an individual contributor exceeding target
  • Experience in hiring, training and ramping new Account Executives
  • Proven track record in collaborating across different teams with the ability to inspire change
  • Leadership and coaching experience and a desire to help others be their best
  • Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
  • An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

What the JD emphasized

  • proven sales track record
  • high performing remote sales team
  • rigorous sales development execution and oversight
  • predictable and repeatable sales funnel processes