Policy + External Affairs Communications Lead

Block Block · Fintech · CA · Remote · 20101 S&M - Communications

This role is a Policy + External Affairs Communications Lead at Block, focusing on shaping public narratives around financial access and the future of money. It involves translating complex policy and regulatory developments into clear communications, partnering with internal teams, and managing external engagement strategies. The role requires a strategic storyteller with experience in policy communications, public affairs, or issues-driven storytelling in a technology or regulated environment, and a builder's mindset for improving communication workflows.

What you'd actually do

  1. Lead communications strategy across Block's policy and external affairs work to drive economic empowerment for our customers and sellers
  2. Partner closely with Policy, Legal, Risk, and other business teams to shape external narratives
  3. Ensure Block's policy positions are accurately and clearly reflected in external communications, particularly in high-visibility moments
  4. Advance Block's policy positions through ongoing engagement across channels, including media, digital platforms, and key industry forums
  5. Build and manage external engagement strategies, including media relationships, op-eds, editorial boards, as well as industry dialogues, and support broader corporate communications efforts, including high-priority company initiatives as needed

Skills

Required

  • Policy communications
  • Public affairs
  • Issues-driven storytelling
  • Strategic storytelling
  • Operator
  • Ability to translate complex regulatory issues into simple, durable narratives
  • Excellent writing skills
  • Experience engaging external stakeholders
  • Proactive mindset focused on shaping narratives and building understanding

Nice to have

  • Experience in a technology or regulated environment
  • Experience rebuilding communication function tools, workflows, and playbooks
  • Experience navigating complex, high-stakes external situations
  • Experience operating effectively across product, engineering, legal, and business teams

What the JD emphasized

  • regulated environment
  • builder's mindset
  • rebuilding the tools, workflows, and playbooks of a modern communications function
  • navigate complex, high-stakes external situations
  • translate dense policy topics into clear, human language