Professional Services Manager Ii, Alpr

Axon Axon · Enterprise · AZ · 1599 Vehicle Intelligence PSO COGS

This role is for a Professional Services Manager II, ALPR at Axon, focusing on the deployment of License Plate Recognition (LPR) technology. It involves hands-on fieldwork, installation, power readiness, hardware setup, field testing, coordination with internal teams and external partners, and data gathering. The role requires familiarity with electrical systems and mechanical installation, strong communication and organizational skills, and the ability to travel up to 75%.

What you'd actually do

  1. Support LPR deployments through installation, power readiness, hardware setup, and field testing
  2. Apply working knowledge of 110VAC and 12VDC power systems to assist with electrical prep and troubleshooting
  3. Assist with coordinating logistics between internal teams, contractors, and public safety agencies
  4. Provide on-site support during installs, ensuring alignment with safety and technical guidelines
  5. Gather and report data from field activities to help improve deployment processes

Skills

Required

  • 2–4 years of experience in field operations, systems installation, or deployment support
  • Familiarity with electrical systems (110VAC/12VDC) and mechanical installation best practices
  • Strong communication and organizational skills
  • Proficient in using field ops and project tracking tools (e.g., Smartsheet, Salesforce, Slack)
  • Associate's or Bachelor's degree in a technical field or equivalent experience
  • Valid driver's license
  • Able to lift at least 50 pounds and physically capable of climbing ladders, stairs, and working in an elevated environment

Nice to have

  • Experience working with contractors, utility providers, or public agencies