Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building positive relationships? Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the determination to be our next Senior Account Manager!
As Senior Account Manager (Sr. AM) you will manage partner relationships for a portfolio of high-value managed and top-managed partners, including frequent travel for regular business reviews.
You will work closely with multiple stakeholders, internally and externally. Internally, Sr. AM works with central teams to give feedback on improvements needed on internal and external tools and products, and with the Connectivity team to share advanced knowledge of connectivity opportunities.
Furthermore, you will work with local Account Managers/Account Executives to share knowledge and expertise. Where the Sr. AM's portfolio is made up of mostly chain-type properties, they also work closely with the Key Account Manager for the chain to ensure the aligned strategic goals are executed at local level.
Key Job Responsibilities and Duties:
- Support Booking.com strategy & deliver initiatives and vision for regional / national group partners and/or high value properties.
- Consult, support and collaborate with internal stakeholders in managing partners to optimize performance of partners, like connectivity providers, central teams, (Sr.) key account managers and local offices.
- Manage relationships with decision makers of regional / national /local group partners or high value properties and drive performance.
- Demonstrate deep understanding of Booking.com B.V. products, local market and operations of partners managed.
- Manage projects independently
Role Qualifications and Requirements:
- Minimum of 3 year experience in relevant regional account management function dealing with complex / high value partners
- Ability to manage portfolio of single property partners as well as complex multi property partners
- Good understanding of revenue, channel and distribution management
- Ability to connect with and influence different internal and external stakeholders
- Good ability to read and interpret multiple data sources in order to define short/medium/long-term goals
- Strong relationship management skills
- Basic project management skills
- Driver’s license
- Availability to travel up to 50%
- Valid work permit for the location
- Fluent English and Spanish
Benefits & Perks: Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits that can be found here.
#ThinkInclusion: Wellbeing & Inclusion at Booking.com:
Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.”
Career Development Opportunities:
- Learn more about your Career Journeyhere
- Explore the Development Toolkit
- Specific training or mentorship programs that are available in the craft or BU
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.