Senior Martech Operations Manager

Airbnb Airbnb · Consumer · United States · Marketing

Senior MarTech Operations Manager role focused on building and scaling marketing technology infrastructure, leveraging AI and automation to improve tracking, measurement, and signal delivery for marketing and product teams. The role involves partnering with engineering, using AI tools for operational tasks, and ensuring compliance with privacy regulations.

What you'd actually do

  1. Develop solutions to upgrade our marketing tracking that minimize manual intervention while ensuring quality and reliability.
  2. Use AI tools to streamline and automate MarTech Ops responsibilities such as tag deployment, debugging, and monitoring signal health.
  3. Be hands on working in tag manager and our MMP to set up new ad vendors and QA marketing tracking.
  4. Partner with marketing and data science to deploy first party audiences for ad tracking and measurement.
  5. Stay up to date on global privacy frameworks and regulations (e.g., ATT, GDPR) to ensure all marketing tracking practices are compliant and uphold data integrity.

Skills

Required

  • 8+ years of relevant work experience
  • Hands-on experience with paid social and performance advertising platforms such as Meta and Google
  • Experience using AI tools to automate operational workflows
  • Experience working with tag management systems such as Google Tag Manager, CAPI solutions and mobile measurement platforms such as Singular, AppsFlyer or Adjust
  • Strong analytical skills that can adapt to new tools and capabilities
  • Understanding of how privacy frameworks and regulations (such as ATT and GDPR) impact marketing measurement and tracking
  • Proven ability to lead, influence, and collaborate across organizational boundaries with a track record of building strong relationships with cross-functional partners

Nice to have

  • Passion for building systems that reduce manual work and allow teams to focus on higher-impact strategic initiatives
  • Experience partnering closely with engineering teams to design scalable systems and automation
  • Willingness and ability to get into the technical weeds when troubleshooting complex issues across tracking systems, APIs, and data pipelines
  • Current or previous experience being an Airbnb host is a plus

What the JD emphasized

  • AI and automation to build scalable marketing systems
  • partner closely with engineering to design and build our next generation robust, and scalable tracking platform
  • applying AI to marketing technology
  • automating tag deployment and debugging
  • building systems that monitor signal health and detect issues automatically
  • experimenting with AI tools
  • improving complex marketing infrastructure
  • minimize manual intervention
  • maximize signal quality and reliability
  • ensure all marketing tracking practices are compliant and uphold data integrity