Senior Product Manager, Growth Marketing Platform

Instacart Instacart · Consumer · United States · Remote · Product Management

Product Manager for Instacart's growth marketing platform, focusing on agentic CRM, marketer tooling, and end-to-end orchestration. The role involves defining strategy, roadmapping, and shipping AI- and agentic-powered features to automate marketing workflows and improve ROI. Requires strong product management experience, data-driven decision making, and collaboration with Engineering, Data Science/ML, and Marketing teams.

What you'd actually do

  1. Own the product vision, strategy, and multi-half roadmap for an end-to-end growth marketing platform, spanning agentic CRM, marketer tooling, and unified orchestration and measurement.
  2. Translate marketer needs into durable platform capabilities, including audience segmentation, journey orchestration, personalization, experimentation, governance, and performance analytics.
  3. Partner with Engineering and ML to design and ship AI- and agentic-powered features that automate planning, targeting, creative workflows, and real-time optimization with the right safety and guardrails.
  4. Define clear KPIs for marketing efficiency and ROI, instrument reliable analytics and data quality, and lead experimentation frameworks (A/B and multivariate) that drive decision-making at scale.
  5. Lead cross-functional execution across Marketing, Data Science/ML, Engineering, Design, Privacy/Legal, and Finance—aligning priorities, managing risks and dependencies, and delivering outcomes on time.

Skills

Required

  • 5+ years of product management experience delivering platform or MarTech/CRM/growth marketing products end to end.
  • Proven track record defining strategy, setting roadmaps, and launching complex, cross-functional products with Engineering and Data Science/ML.
  • Hands-on proficiency with data-driven decision making, including experimentation design and analysis (e.g., A/B testing) and competency with SQL or product analytics tools.
  • Experience partnering directly with Marketing stakeholders to build tools that improve campaign performance, workflow efficiency, and measurement.
  • Exceptional written and verbal communication skills with demonstrated ability to align senior stakeholders and drive clarity through PRDs, strategy docs, and roadmaps.
  • Bachelor’s degree in Computer Science, Engineering, Statistics, Economics, or a related field; or equivalent practical experience.

Nice to have

  • Led multi-quarter, cross-company initiatives focused on marketing transformation, platform unification, or large-scale growth programs.
  • Prior experience as a Growth PM optimizing lifecycle or performance marketing, including segmentation, journey orchestration, suppression, and attribution.
  • Experience building ML/AI or agentic features for marketer workflows; familiarity with LLMs, prompt orchestration, retrieval, evaluation, and safety/guardrails.
  • Systems thinking with the ability to model complex marketer workflows and translate them into scalable platform primitives and APIs.
  • Familiarity with the MarTech ecosystem (e.g., CDPs, ESPs/push providers, MMPs, feature flagging, experimentation platforms) and integration best practices.
  • Comfort operating in privacy- and compliance-centric environments, collaborating with Legal and Privacy on governance and data stewardship.

What the JD emphasized

  • AI- and agentic-powered features
  • automation
  • LLMs
  • prompt orchestration
  • retrieval
  • evaluation
  • safety/guardrails

Other signals

  • AI-powered platforms
  • agentic CRM
  • AI- and agentic-powered features
  • automation
  • LLMs
  • prompt orchestration
  • retrieval
  • evaluation
  • safety/guardrails