Senior Technical Program Manager II

Axon Axon · Enterprise · Office, WA · 1505 SAAS Ops

This role is for a Senior Technical Program Manager II at Axon, focused on owning the delivery of complex, enterprise-grade platform programs. The TPM will lead cross-functional teams, define program strategy, manage risks, and ensure alignment between technical execution and customer/business goals. The role involves managing large-scale software deployments and improving program management practices. While Axon is an AI company, this specific role is not directly building or researching AI models, but rather managing the delivery of platform programs that may incorporate AI.

What you'd actually do

  1. Own delivery of highly complex, cross-functional technical programs that span multiple product, engineering, customer, and business teams.
  2. Define program strategy, success metrics, operating mechanisms, milestones, dependencies, and escalation paths for enterprise-grade platform initiatives.
  3. Manage multiple large-scale programs with accountability for scope, timelines, budget visibility, delivery risks, and customer readiness.
  4. Partner with Product, Engineering, Software Services, Customer Success, and business leaders to align technical execution with customer needs and business priorities.
  5. Lead planning across teams by translating ambiguous goals into clear workstreams, sequencing, ownership, and measurable outcomes.

Skills

Required

  • 7+ years of experience leading complex technical programs, or equivalent practical experience.
  • Experience owning large-scale enterprise software deployments, infrastructure programs, platform initiatives, or mission-critical application rollouts.
  • Demonstrated ability to lead programs across multiple teams, workstreams, and stakeholder groups without requiring direct reporting authority.
  • Experience defining program plans, success metrics, risk frameworks, governance models, and executive-level reporting mechanisms.
  • Ability to translate customer, product, and engineering needs into actionable program plans with clear milestones and ownership.
  • Experience managing dependencies, risks, tradeoffs, and escalations across technical and non-technical teams.
  • Proficiency with technical project or program management tools used to track execution, dependencies, risks, decisions, and delivery outcomes.
  • Ability to communicate technical concepts, risks, timelines, and tradeoffs clearly to varied audiences, including senior leaders and customer stakeholders.
  • Experience improving program delivery processes, operating rhythms, or execution frameworks across teams.
  • Ability to guide teams through ambiguity by creating clarity, alignment, and accountable next steps.
  • Bachelor’s degree in Business, Information Systems, Technical Engineering, or equivalent practical experience.