Solutions Designer (diversity and Belonging)

Airbnb Airbnb · Consumer · United States · Employee Experience

This role focuses on building scalable systems and integrating inclusion expertise into People team workstreams and across the employee experience. The Solutions Designer turns research, data, and strategy into production-ready solutions (e.g., blueprints, toolkits, strategic programs) that can be adopted by others. A key aspect is leveraging AI and technology to scale reach, identify workflows where AI tools can increase consistency, reduce bias, or expand reach, and building these workflows or playbooks. The role emphasizes building equity systems, translating D&B insights into business language, and measuring outcomes.

What you'd actually do

  1. Own 1–2 D&B workstreams as DRI (directly responsible individual) — scoping the work, producing the deliverables, managing timelines, and reporting on outcomes to the Sr. Manager, D&B Strategy or Head of D&B
  2. Translate D&B insights into business language — connect equity data to employee experience metrics, retention outcomes, and business performance; communicate findings to Talent Partner, Talent, and business stakeholders in terms that land with non-D&B audiences
  3. Produce blueprints and toolkits that are immediately usable by Talent Partners and leaders without D&B needing to co-own the execution — each solution ships with the necessary components (e.g. a facilitator guide, an adoption guide, and at least one outcome measurement mechanism)
  4. Apply systems thinking to root cause analysis — before designing any intervention, conduct a structured diagnosis of the equity gap being addressed: what is the root cause (systemic vs. behavioral vs. structural), which populations are most affected, and where in the lifecycle does the gap originate
  5. Build measurement into everything — define baseline metrics and success criteria before any project launches; build dashboards or scorecards that track leading indicators (toolkit adoption, manager training completion) and lagging indicators (promotion parity, attrition by group) for owned workstreams

Skills

Required

  • 5–8 years of experience in D&B, HR strategy, organizational effectiveness, or related people work
  • demonstrated track record of building systems, frameworks, and leading complex cross-functional programs
  • Deep equity expertise: you can diagnose systemic root causes, analyze disaggregated data, and design interventions at the level of process or structure
  • Experience producing scalable solutions that were actually adopted and used by others without your ongoing involvement
  • Experience contributing to and influencing cross-functional People team initiatives where you did not own the primary workstream
  • Data fluency: you set baselines, define metrics, build dashboards, and measure outcomes
  • Strong communicator in writing and in person
  • Ability to work autonomously on complex, ambiguous projects and deliver

Nice to have

  • Familiarity with AI tools and genuine curiosity about how they can be applied to D&B work

What the JD emphasized

  • building scalable systems
  • build measurement into everything
  • AI tools
  • AI and technology to scale reach
  • Familiarity with AI tools