Solutions Engineer

Smartsheet Smartsheet · Seattle · Germany · Solutions Engineering

Solutions Engineer at Smartsheet, a work management SaaS platform, providing technical leadership in the sales process, demonstrating the platform, and designing solutions for customer requirements. Requires 1-3+ years of SaaS pre-sales experience and fluency in German and English.

What you'd actually do

  1. Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  2. Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
  3. Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
  4. Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  5. Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners

Skills

Required

  • 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
  • Technical leadership and outstanding customer-facing skills
  • Consultative approach regarding technology and product positioning to both business and technical users
  • Experience in solution design or solution architecture related to collaboration/workflow/project management.
  • Fluency in German & English is required

Nice to have

  • Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
  • Experience working in a fast-paced, high growth software company where change is a constant