Solutions Engineer - Fed Gov

Smartsheet Smartsheet · Seattle · United States · Solutions Engineering

Solutions Engineer for Smartsheet's Federal Government team, partnering with Sales to provide technical leadership, demonstrations, and trusted advisory throughout the sales process for enterprise B2B SaaS solutions.

What you'd actually do

  1. Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  2. Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  3. Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  4. Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  5. Grow and maintain knowledge for all Smartsheet products, services, and competitors

Skills

Required

  • 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills
  • experience analyzing, evaluating, and synthesizing complex problems
  • Strong technical skills
  • comfort working in ambiguous and high-pressure situations
  • Excellent communication and presentation skills
  • ability to convey technical information to both technical and non-technical audiences
  • Relentless curiosity
  • commitment to excellence

Nice to have

  • passion for solving complex challenges
  • growth mindset

What the JD emphasized

  • Critical thinking skills
  • experience analyzing, evaluating, and synthesizing complex problems