Sr. Engineering Manager

Betterment Betterment · Fintech · New York, NY · Engineering

Sr. Engineering Manager for the AI Platform team at Betterment, a fintech company. This role leads a team of senior/staff engineers responsible for building and delivering AI capabilities, shared infrastructure, LLM evaluation frameworks, and internal libraries. The team collaborates with product, compliance, and legal to ensure AI features are developed quickly, enjoyably, and responsibly within a regulated financial services environment. The manager will drive technical direction, sequence roadmaps, and partner with product teams to ship customer-facing AI functionality, while also focusing on evaluation rigor, model observability, and human oversight.

What you'd actually do

  1. Lead and grow a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
  2. Partner with product teams to ship customer-facing AI functionality to production.
  3. Partner with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
  4. Translate Betterment’s strong culture of accountability into our AI processes – providing evaluation rigor, model observability, and thoughtful human oversight.
  5. Identify high-leverage opportunities where AI organically enhances existing product value.

Skills

Required

  • Proven track record leading engineering teams working on fullstack AI projects involving LLMs.
  • Experience leading projects that affect multiple teams’ software systems, tooling, and development workflows.
  • Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
  • Principled approach to balancing the need to move quickly today with the need to move quickly tomorrow, with an appreciation of how to meet high standards for customer quality and regulatory requirements.

Nice to have

  • A senior engineering leader capable of hands-on work in our codebase.
  • Comfort operating at the frontier. The ability to stay current with the rapidly evolving AI ecosystem.
  • Personal technical expertise with AI tooling and ecosystem and experience making sound build vs buy decisions.
  • Ability to build trust, alignment, and process across disciplines and teams.

What the JD emphasized

  • regulated financial services environment
  • regulatory requirements
  • LLM evaluation frameworks
  • model observability
  • evaluation rigor

Other signals

  • leading a team of engineers building AI capabilities
  • driving technical direction of AI product development
  • shipping customer-facing AI functionality
  • ensuring AI capabilities are developed with rigor for regulators