Sr. Technical Program Manager (remote From Bulgaria)

Smartsheet Smartsheet · Seattle · Bulgaria · Product

This role is for a Sr. Technical Program Manager at Smartsheet, a company that provides work management solutions. The TPM will manage programs across Product, Engineering, and UX, bridging communication between technical and product teams. Responsibilities include coordination, project planning, process design, schedule development, risk management, and driving status updates. The role requires experience in program management, cross-departmental processes, API platforms, and a business-related degree or equivalent experience. It is not directly involved in AI/ML development.

What you'd actually do

  1. Coordination, monitoring and reporting within the enterprise and external partners
  2. Project planning and support for our engineering teams
  3. Design processes that scale to support our rapidly growing business
  4. Develop schedules, adhere to milestones and keep other team members on task
  5. Recognize and prioritize issues, and collaborate for timely resolution

Skills

Required

  • 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
  • Experience managing cross-departmental processes
  • Experience with API platforms
  • Experience leading successful projects from start to finish
  • A talent for empathizing with employee and customer challenges, with a focus on user experience
  • Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
  • Excellent written and verbal communication skills
  • Experience in a high-growth company
  • Business related degree, or equivalent experience
  • Legally eligible to work in Bulgaria on an ongoing basis
  • Fluency in English is required