Vp, Capability Development & AI Fluency

This role focuses on developing workforce capabilities and AI fluency within MetLife, a financial services company. The VP will lead the strategy for how employees and leaders can effectively use AI tools and adapt to AI's impact on work, ensuring readiness and adoption across the enterprise. The role emphasizes continuous learning and practice-based development aligned with evolving business needs and AI integration.

What you'd actually do

  1. Lead the enterprise workforce capability development strategy for the AI era, with continued focus on leadership foundations, critical human skills, and AI fluency as business needs and work evolve.
  2. Build AI‑ready leadership capability, enabling leaders to lead human‑AI teams, navigate continuous change, and drive adoption with trust, judgment, and clarity.
  3. Drive enterprise AI fluency and activation, ensuring employees confidently and responsibly apply AI in daily work—not just understand tools or complete training.
  4. Shift MetLife from episodic training models to continuous, AI‑enabled, practice‑based capability development aligned to changing roles and ways of working.
  5. Oversee enterprise change activation and adoption at scale, with success measured through readiness, adoption, time‑to‑proficiency, and sustained performance outcomes.

Skills

Required

  • Bachelor’s degree (or equivalent experience) with deep, progressive experience in workforce capability, leadership development, or enterprise transformation roles.
  • Enterprise-level strategic leadership capability, with experience setting direction in ambiguous, fast‑changing environments.
  • Deep understanding of AI’s impact on work and leadership, including adoption, trust, judgment, and ethical considerations.
  • Demonstrated change activation leadership, with a strong track record of driving adoption and performance outcomes—not just program delivery.

Nice to have

  • Experience leading enterprise workforce, leadership, or capability initiatives during periods of significant technology‑driven or operating‑model change.
  • Proven success driving AI, digital, or technology adoption at scale, extending beyond learning into day‑to‑day application and behavior change.
  • Ability to integrate leadership, human skills, AI fluency, and technical capabilities into a cohesive enterprise capability agenda.
  • Executive‑level influence and stakeholder leadership, partnering effectively across HR, Technology, and senior business leadership in complex, global environments.

What the JD emphasized

  • AI fluency
  • AI-enabled tools
  • AI's impact on work
  • AI adoption