Airbnb

Senior Staff ML Engineer focused on setting technical direction and leading execution for ML evaluation and the end-to-end data flywheel powering CSxAI products. This role defines how quality is measured, how feedback is turned into learning signals, and how models and products are continuously improved safely and efficiently.

Senior ML Engineer for Payments at Airbnb, focusing on building and deploying LLM-powered workflows, real-time fraud defenses, and personalized checkout flows. The role involves architecting end-to-end solutions, ensuring low latency and high reliability, and mentoring teammates. Requires 5+ years of experience in applied AI/ML, strong programming and data engineering skills, and expertise in modern LLM workflows and scalable inference stacks.

The Machine Learning Engineer, Community Support Engineering role at Airbnb focuses on leveraging Generative AI technologies to enhance customer service. The team develops and optimizes AI models, ML services, and tools including LLM fine-tuning, RAG/Search, evaluation, and guardrails. The role involves building and deploying AI solutions for customer service, with opportunities to shape ideas from inception to production. Experience with LLM-driven chatbots and Agentic AI products is a plus.

Senior Software Engineer focused on building AI-powered employee experience platforms, including LLM features, RAG pipelines, AI agents, and prompt optimization. The role involves taking AI prototypes to production, owning production AI systems, and implementing evaluation pipelines for responsible AI practices.

The role focuses on driving Customer Support x Artificial Intelligence (CSxAI) initiatives by adopting Generative AI technologies to enable an intelligent, scalable, and exceptional service experience. This involves developing and enhancing AI models, ML services, and tools including LLM fine-tuning, optimization, RAG/Search, LLM evaluation, testing automation, feedback-based learning, and guardrails for various applications within Airbnb. The role also involves building and leveraging cutting-edge AI technologies to transform customer service and shape ideas from inception to production.

Lead a team of ML engineers to research, design, and optimize AI models and services for customer support products, focusing on improving the end-to-end experience for guests and hosts. This role involves managing ML teams, developing large-scale ML models, and shipping AI-powered products.

Senior Data Scientist to build and deploy production AI/ML systems for content integrity and trust content understanding, focusing on NLP and LLM-based models, human-in-the-loop systems, and detecting emerging risks. This role involves advancing content understanding capabilities, developing models for problematic content detection, designing ML systems for content review, and building systems to detect abuse patterns.

Senior Staff Machine Learning Engineer on the Trust team at Airbnb, focusing on developing and productionizing ML models and pipelines, including LLMs and Agentic AI, for fraud detection and platform safety. This role requires hands-on coding and technical leadership in a large-scale, regulated environment.

Senior Machine Learning Engineer on the Trust team responsible for developing and productionizing ML systems to protect Airbnb users from fraud and ensure platform safety. This involves building end-to-end ML pipelines, feature engineering, model training, evaluation, and deployment for both batch and real-time use cases, focusing on challenges like account takeover, fake accounts, payment fraud, and bot detection.

Machine Learning Engineer focused on search and recommendation at Airbnb, developing end-to-end ranking algorithms and ecosystems for optimizing business objectives. The role involves building AI technologies across the product stack, from data pipelines to serving, and productionizing ML models at scale.

Staff Software Engineer on the Airfam Products team at Airbnb, focusing on building and scaling AI-powered employee experience platforms. The role involves shaping technical vision, driving company-wide impact through AI/LLM integration, elevating engineering excellence, and transforming AI innovations from concept to enterprise-grade deployment. Responsibilities include leading technical vision for platforms serving 10,000+ employees, architecting and implementing LLM-powered systems for internal tools like OneChat and enterprise search, mentoring engineers, and evaluating emerging AI technologies like agentic development.

Staff Data Scientist at Airbnb focused on Guest & Host marketplace optimization, ranking, and AI-powered search experiences. The role involves building and shipping customer-facing features, developing causal inference models, and creating scalable data products for ranking and personalization. It requires expertise in machine learning, causal inference, and collaboration with ML Engineers and Product teams to launch and evaluate AI-driven improvements.

Staff Software Engineer on the Communication Products team at Airbnb, focusing on integrating and shipping ML-powered features into the messaging experience. This role involves architecting and delivering intelligent capabilities end-to-end, owning the full lifecycle of ML-powered features, and designing/building systems for ML model serving at scale. Familiarity with NLP/NLU, LLMs, RAG, and fine-tuning is required.

Senior Software Engineer on the Payments AI/ML Foundation team, responsible for designing and owning core platform components that power AI across Airbnb Payments. This includes building infrastructure for training, evaluation, inference, and operations, with a focus on model lifecycle, observability, governance, cost/latency optimization, and developer ergonomics. The role involves partnering with cross-functional teams to translate requirements into robust systems, building tooling for safer and faster AI development, and ensuring reliability and performance for models and agents in production.

Staff GenAI Backend Engineer focused on the Automation Foundation team at Airbnb, working on a large-scale conversational AI platform and automating provisioning for internal human and AI agents. The role involves leading technical vision, backend system development, prompt engineering, and RAG patterns for AI/LLM-driven scenarios within consumer support.

Staff Machine Learning Engineer at Airbnb to build and productionize ML models and pipelines for Listings and Host Tools, focusing on host personalization and experience. This role involves working with large-scale data, collaborating with cross-functional teams, and developing end-to-end ML infrastructure and serving APIs.

Engineering Manager for Airbnb's Quality Platform team, focusing on building an AI-native full-cycle testing platform. This role involves leading a team to integrate AI/LLMs into testing processes for autonomous test discovery, predictive failure analysis, and self-healing automation, aiming to prevent bugs and improve software shipping quality at scale.

Senior Staff Data Scientist to join the Guest Data Science team, focusing on using AI and causal inference to understand user behavior, detect intent, and build data products for a personalized guest experience. The role involves leading innovation, shaping data strategy, and collaborating with Product to optimize in-product experiences and UX design. Responsibilities include analyzing user behavior, developing technical frameworks, building prototypes with AI toolkits, evaluating preferences, and influencing strategy through presentations. Requires expertise in causal inference, marketplace experience, advanced degree, and strong programming skills in Python/R and SQL.

Senior Staff Machine Learning Engineer at Airbnb focused on Communication & Connectivity, architecting and implementing advanced ML solutions including recommendation engines, ranking systems, intent detection models, and LLM integrations for customer-facing products. The role involves shaping ideas from inception to production and leading ML, Data, and Product engineers.

Senior Software Engineer to build and evolve AI-native quality workflows at Airbnb, applying AI directly to the testing lifecycle using LLMs and intelligent automation to improve developer and quality engineer productivity.

Senior Policy Economist role at Airbnb, focusing on data-driven insights for policy and communications. The role involves quantitative analysis of high-impact topics like regulation and economic development, using AI/ML and econometric models. Responsibilities include regulatory and economic impact modeling, collaboration with external experts, spatial analysis, data visualization, and building tools/dashboards. Requires advanced degree, 4+ years in data modeling/analysis with AI experience, and strong skills in causal inference, R/Python, SQL, and data visualization.

Software Engineer (New Grad) role focused on building and enhancing customer-facing products for Airbnb's Quality Reputation team. The role involves developing iOS features, fixing bugs, and contributing to AI-powered features using foundational knowledge of ML concepts and AI tools. Emphasis on collaboration, best practices, and continuous learning.

Senior Manager for Demand Planning on the Community Support (CS) team, responsible for leading demand forecasting and long-term planning strategy across multi-channel contact center operations for Global Operations. This role ensures the organization has the right resources, at the right time, with the right skills to meet service level objectives while optimizing cost and productivity. The role combines planning, advanced analytics, business partnership, and people leadership to drive scalable, data-driven workforce decisions in a complex, fast-changing environment.

Senior Staff Software Engineer on the Trust team at Airbnb, focusing on building and operating foundational systems for fraud, safety, and trust decisioning. The role emphasizes an AI-first approach, using LLM-powered agents for code generation and iteration, and requires strong backend and platform engineering skills with a focus on reliability and distributed systems.

This role focuses on developing and leading initiatives for international growth strategy at Airbnb, involving measurement, building tools, and deriving insights from diverse data sources. The candidate will leverage AI technologies to enhance their work and collaborate with various teams to drive business decisions. The role requires strong analytical skills, experience with experimentation, and the ability to translate complex findings into actionable insights for senior leadership.

Engineering Manager for Airbnb's Listings Products team, focusing on defining and building AI and data-driven features to improve the Host Listing Management experience. The role involves leading a team of engineers, partnering with Product and ML/Data teams, and driving technical strategy for initiatives like improving listing accuracy and completeness.

Senior Manager, Advanced Analytics, Fraud & Safety Operations at Airbnb. Leads a team of analysts to turn safety measurement into governed, self-serve decision systems for various departments. Focuses on building systems for fraud, safety, and quality, including scenario simulators and data democratization, to enable data-driven decisions. Requires experience in analytics, risk, or safety, team leadership, and ownership of large-scale data products in regulated environments. Familiarity with ML pipelines and understanding of incident impact analysis is needed.

Engineering Manager for Airbnb's UI Tooling team, focusing on design systems, accessibility, motion, and tooling that connects design and product development. The role involves managing engineers, defining roadmaps, and driving AI-powered workflows for designers and engineers, with a focus on Figma integrations and AI agents.

This role focuses on building AI-native tooling and infrastructure to enhance the Android development lifecycle and quality platform at Airbnb. It involves implementing AI-driven agents and LLM-based solutions for CI/CD pipelines, test optimization, and developer feedback.

Staff Software Engineer role focused on the Viaduct GraphQL platform, driving reliability, operational excellence, and developer experience. The role involves designing and implementing deployment pipelines, SLO frameworks, observability tooling, and AI-powered operational tooling for incident triage and debugging. It also emphasizes an AI-first engineering approach using LLM-powered agents for code generation and iteration, and contributing to the open-source Viaduct project.

Senior Data Scientist role at Airbnb focusing on Causal Inference. The role involves developing models, measurement frameworks, and data products to improve the Airbnb marketplace and product. Responsibilities include applying causal inference methods, building data products, and collaborating with cross-functional teams. Requires strong coding skills in SQL and Python/R, and experience with experimentation and machine learning.

Senior Staff Operations Engineer role focused on scaling AI-enabled operations and delivering AIOps solutions within Airbnb's BizTech organization. The role involves leading projects, defining AIOps vision and roadmap, identifying and eliminating recurring issues through automation, and ensuring the quality and reliability of BizTech services. Requires deep expertise in enterprise infrastructure, cloud, AI/automation, and SDLC, with proficiency in Python or Go.

This role focuses on advanced data analysis, metric definition, experimentation, and synthesis to drive strategic decisions related to incentives for supply growth in a marketplace setting. The individual will analyze data to understand the impact of incentives on key metrics, define new metrics, build dashboards, and conduct A/B tests. Collaboration with cross-functional teams is essential.

Staff Technical Program Manager for Airbnb's Reliability & Observability team, focusing on ML engineers, infrastructure, and product managers to ensure platform robustness and transparency. The role involves shaping technical direction, defining success criteria for AI initiatives, and managing projects related to AI-powered product experiences, with a strong emphasis on reliability and observability frameworks.

Senior Backend Software Engineer for Airbnb's Media Foundation team, focusing on building and scaling the platform that powers all media experiences. The role involves designing and implementing backend systems for media processing, storage, and serving, with a key responsibility in enabling ML/AI analysis on media assets and serving extracted metadata. The position emphasizes scalable, reliable systems, cost optimization, and collaboration with product teams.

Staff Software Engineer focused on data pipelines and ML models for host personalization products, aiming to improve host experience on Airbnb.

Senior Software Engineer role focused on building and scaling AI-driven features for Airbnb's community support systems, including classical ML and Generative AI. The role involves full-stack development, backend component building, and close collaboration with ML/GenAI engineers to enhance agent experience and operational efficiency.

Senior iOS Software Engineer role focused on building AI-native tooling and infrastructure to improve quality and developer velocity within Airbnb's mobile development lifecycle. The role involves creating AI-driven agents and leveraging LLMs for tasks like test orchestration and generation, aiming to optimize CI/CD pipelines and reduce feedback loops for engineers.

Senior Staff Data Engineer role focused on building and scaling data infrastructure and pipelines to power Airbnb's Guest and Host products, including machine learning models and data products. The role involves designing foundational data models, ensuring data quality, and optimizing data processing systems at petabyte scale.

Staff Software Engineer role focused on building and maintaining large-scale, distributed data systems (batch and real-time) that power machine learning models and unlock new product features for Airbnb's Communication & Connectivity organization. The role involves architecting ML infrastructure, optimizing for performance, and collaborating with various engineering teams, including those applying GenAI and LLMs.

Senior Android Software Engineer role focused on evolving the Quality Platform by building AI-driven tooling and infrastructure to optimize CI/CD pipelines, enhance developer velocity, and ensure code quality. The role involves hands-on development with Kotlin, leveraging LLMs for test orchestration, generation, and discovery, and collaborating with product teams to integrate AI solutions into the development lifecycle.

This role focuses on building scalable systems and integrating inclusion expertise into People team workstreams and across the employee experience. The Solutions Designer turns research, data, and strategy into production-ready solutions (e.g., blueprints, toolkits, strategic programs) that can be adopted by others. A key aspect is leveraging AI and technology to scale reach, identify workflows where AI tools can increase consistency, reduce bias, or expand reach, and building these workflows or playbooks. The role emphasizes building equity systems, translating D&B insights into business language, and measuring outcomes.

This role focuses on building data infrastructure, measurement systems, and self-service analytics tools to support Airbnb's international growth. The analyst will develop and lead initiatives for international growth strategy, focusing on measurement, tool building, and insights generation from various data sources. They will collaborate with multiple stakeholders and leverage AI technologies to enhance their craft.

This role focuses on building data infrastructure, measurement systems, and self-service analytics tools to support Airbnb's international growth. The analyst will develop and lead initiatives for international growth strategy, focusing on measurement, tool building, and insights generation from various data sources. They will collaborate with multiple stakeholders and leverage AI technologies to enhance their craft.

Systems Engineer role focused on designing, building, and maintaining Finance integrations and reports on Oracle, with contributions to AI-assisted automation and cross-functional systems. The role involves Python development, integration design, and supporting enterprise platforms.

Backend Software Engineer at Airbnb focused on building and scaling high-quality products for the European and EMEA markets, specifically in areas like payments, search, pricing, and inventory discovery. The role involves contributing to technical direction, ensuring reliability and performance, and collaborating with cross-functional teams to deliver personalized features and improve engineering quality.

Staff Software Engineer at Airbnb, focusing on building and refining major subsystems for guest and host experiences in Europe and EMEA. This role involves setting technical vision, leading engineering efforts, and collaborating across teams to deliver scalable and efficient solutions for booking surfaces, payments, search, pricing, and inventory discovery. Requires 9+ years of backend experience in large-scale service-oriented architectures and a strong understanding of architectural patterns for distributed systems.

Manager, Payroll APAC at Airbnb responsible for end-to-end payroll delivery across Airbnb’s Asia-Pacific entities, ensuring accurate, compliant, and timely payments. Requires deep regional legislative expertise, hands-on experience with CloudPay and Workday platforms, and vendor management skills.