Airbnb

Senior Staff Machine Learning Engineer focused on post-training LLM optimization and productionization for customer support AI initiatives at Airbnb. The role involves fine-tuning, alignment, RAG/Search, evaluation, and feedback loops to enhance customer experience through AI.

Airbnb is seeking a PhD Data Science Intern to join the Core Data Science team for their Summer Intern Program. The intern will work on the Trip Intelligence working group, focusing on improving the Guest satisfaction (GSAT) model by applying AI to various data sources. Key responsibilities include conducting literature reviews on active learning, investigating innovative approaches to labeling training and evaluation datasets, implementing an active learning pipeline, and exploring LLM labeling agents.