Braze

This role is a Partner Technical Advisor responsible for providing technical implementation guidance, product expertise, and advanced use-case solutioning to Braze's Service Delivery partner ecosystem. The advisor acts as a technical conduit, supporting partners in addressing complex customer use cases and tailoring Braze's product to their needs.

Senior Accountant role at Braze, a customer engagement platform company. Responsibilities include reviewing billing and revenue accuracy, performing month-end reconciliations, assisting with financial audits and SOX compliance, and ensuring accuracy in various systems. Requires 3-5 years of experience, familiarity with ASC 606 and SOX compliance, and experience with CRM/ERP systems like Salesforce, NetSuite, or Zuora is preferred. The company mentions its AI capabilities (BrazeAI) but this role is focused on accounting functions.

This role supports the employee lifecycle and optimizes HR processes, acting as a point of contact for employee inquiries. Responsibilities include maintaining HR policies, executing HRIS processes, and supporting HR projects.

This role is for a Procurement Counsel at Braze, responsible for negotiating and managing vendor contracts, ensuring legal and compliance adherence, and contributing to the scaling of the procurement legal function. The role involves working with various departments including Procurement, Finance, Security, and Privacy, and requires experience in contract negotiation, risk mitigation, and cross-functional collaboration. Familiarity with AI-powered contract drafting and review tools is strongly preferred.

Senior Customer Success Manager role at Braze, focusing on helping high-profile brands maximize value from the Braze platform. Responsibilities include driving renewals, retention, feature adoption, customer advocacy, analyzing usage, providing strategic guidance, and acting as a trusted advisor. The role involves coordinating with internal teams and mentoring junior colleagues.

Account Executive for Braze's Emerging Enterprise General Business team, managing the full sales cycle for companies with 1,000-2,000 employees. Requires 5+ years of SaaS sales experience and familiarity with analytics, CRM, and marketing automation solutions.

The Renewals Manager at Braze is responsible for managing the end-to-end renewal process for contracts, ensuring alignment with company policies and objectives. This role drives operational efficiency, maintains data integrity, and collaborates across teams to support revenue retention. Key responsibilities include renewal project management, owning the quoting and Order Form process, cross-functional collaboration with Sales and Customer Success, building reports for key metrics, leading forecast calls, analyzing churn and retention, and supporting process and CRM improvements.

Associate Support Representative at Braze, a customer engagement platform company. This role acts as a trusted product expert, handling inbound customer inquiries, technical cases, and guiding best practices to ensure customer success and drive product adoption. The role involves troubleshooting, answering product questions, and collaborating with cross-functional teams. While the company mentions AI features (BrazeAI), this specific role is customer-facing support and does not involve building or directly working with AI models.

Recruiter role focused on hiring for Go-to-Market and Post-Sales teams at Braze, a customer engagement platform company that utilizes AI.

This role is for an Account Executive on the Scale team at Braze, a customer engagement platform company. The role involves owning the full sales cycle from prospecting to closing new business, and acting as a trusted advisor to customers. While the company utilizes AI in its platform, this specific role is focused on sales and does not involve building or directly working with AI models.

Technical Account Manager at Braze, a customer engagement platform. This role focuses on owning the technical relationship with enterprise clients, acting as a trusted advisor to help them maximize value from the Braze platform. Responsibilities include driving adoption, retention, and technical maturity through instrumentation, solution recommendation, and project management, while collaborating closely with Customer Success and account teams.

This role is for an Account Executive focused on closing new business for Braze's customer engagement platform, which utilizes AI features. The role involves owning the full sales cycle and acting as a trusted advisor to clients. While the company uses AI, the role itself is sales-focused and does not involve building or directly working with AI models.

This role manages the day-to-day operations of an IT service desk team, focusing on supporting remote employees and offices. Key responsibilities include meeting service desk targets, documenting processes, improving operational efficiency through KPI reporting, developing and scaling the team, overseeing incident response, and managing budget and licenses. The ideal candidate has experience managing and growing a global service desk team, establishing processes, building KPI reporting, and utilizing data-driven decision-making in a fast-paced environment.