Braze

Braze is building an Applied AI function for its GTM organization to pioneer AI-enabled GTM execution at a scaled global SaaS company. The team encodes practitioner judgment into systems, creates feedback loops, and builds AI-powered systems to make GTM teams more effective. This role involves conducting stakeholder research, building and refining AI agents, staying embedded in operating rhythms, owning system reliability and quality, contributing to a shared knowledge hub, scaling successful systems, and partnering with various teams. The ideal candidate is a builder with GTM judgment, experienced in creating AI agents and tools that impact real work, and comfortable operating autonomously as a senior individual contributor.

Braze is building an Applied AI function for its GTM organization to pioneer AI-enabled GTM execution at a scaled global SaaS company. The team encodes practitioner judgment into systems, creates feedback loops, and builds AI-powered systems to make GTM teams more effective. This role involves conducting stakeholder research, building and refining AI agents, staying embedded in operating rhythms, owning system reliability and quality, contributing to a shared knowledge hub, scaling successful systems, and partnering with various teams. The ideal candidate is a builder with GTM judgment, experienced in creating AI agents and tools that impact real work, and comfortable operating autonomously as a senior individual contributor.

Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes.

Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes.

Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes.

This role focuses on embedding within different business units (Marketing, Finance, People, Legal, Operations) to identify high-value workflows, rebuild them using AI (specifically agents and automations), and coach teams to become self-sufficient in using and building AI tools. The goal is to accelerate AI adoption and impact across the company's non-revenue functions, with a focus on building working solutions on shared infrastructure and ensuring durable business impact.

This role focuses on embedding within different business units (Marketing, Finance, People, Legal, Operations) to identify high-value workflows, rebuild them using AI (specifically agents and automations), and coach teams to become self-sufficient in using and building AI tools. The goal is to accelerate AI adoption and impact across the company's non-revenue functions, with a focus on building working solutions on shared infrastructure and ensuring durable business impact.

This role focuses on embedding within different business units (Marketing, Finance, People, Legal, Operations) to identify high-value workflows, rebuild them using AI (specifically agents and automations), and coach teams to become self-sufficient in using and building AI tools. The goal is to accelerate AI adoption and impact across the company's non-revenue functions, with a focus on building working solutions on shared infrastructure and ensuring durable business impact.

This role owns the AI content operations product roadmap, identifying opportunities for automation in the content workflow, building AI-powered tools, and driving their adoption within marketing and learning teams. The role involves embedding with content creators, building functional prototypes, and making build-vs-buy decisions, with an initial focus on AI content operations that may expand to adjacent areas.

Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes within the company. The focus is on building and shipping AI-driven solutions for localization, with an emphasis on system design and product ownership.

The Forward-Deployed Data Scientist II at Braze will design and build end-to-end machine learning solutions for customer personalization, owning the full ML pipeline from data transformation to model activation. This role involves driving customer success, extending product capabilities, and contributing to the strategy and roadmap of Braze's AI products, particularly its reinforcement learning algorithms.

This role focuses on designing and building end-to-end machine learning solutions for 1-to-1 personalization, with a strong emphasis on Reinforcement Learning (RL) use cases. The Data Scientist will own the full ML pipeline from raw data transformation and model training to activation, drive customer success through technical guidance, and contribute to extending product capabilities and shaping the AI product strategy. The role involves partnering with the product team to advance the platform's self-learning capabilities.

Senior Software Engineer II role focused on building and operating an agentic AI chat assistant (BrazeAI Operator) embedded in a customer engagement platform. Responsibilities include developing the agentic runtime, tool orchestration, prompt engineering, integrations with LLM providers and product features, and ensuring reliability, observability, and safety of LLM-backed systems.

Senior Data Scientist role focused on deploying and refining AI models, particularly reinforcement learning algorithms, for customer engagement within the Braze platform. This involves collaborating with customers, improving ML pipelines, and contributing to product strategy.

The Forward-Deployed Data Scientist II at Braze partners with customers to ensure their success with BrazeAI. This role involves collaborating on implementations, extending product capabilities by improving architecture and developing data pipelines, refining reinforcement learning algorithms, contributing to product strategy, and providing technical expertise for customer adoption and success. The role requires strong Python, ML libraries, SQL, and ML pipeline/deployment experience, with a preference for customer-facing roles and experience with RL algorithms.

This role focuses on building and executing prospect email programs to generate MQLs and drive pipeline. It involves creating, testing, and optimizing multi-touch email nurture programs, with an emphasis on using AI to enhance personalization, increase testing velocity, and improve efficiency. The role also includes audience segmentation, campaign tracking, and reporting on email metrics.

This role focuses on building and executing lifecycle marketing programs using AI tools to drive customer adoption, retention, and expansion. The specialist will leverage the Braze platform, including AI features, to create personalized campaigns and optimize customer journeys. The role requires a strategic marketer with strong analytical skills and experience in B2B SaaS lifecycle marketing.

Senior Lead Systems Engineer focused on building enterprise technology through automation, software engineering, AI, and intelligent integrations. The role involves architecting scalable solutions, building integrations across various platforms, and shaping strategy around enterprise integrations, intelligent workflows, and agentic experiences. Key responsibilities include designing and building intelligent automation leveraging AI and agentic workflows, developing integrations across SaaS applications, evolving conversational IT and self-service experiences, and enabling AI platform capabilities by evaluating and implementing emerging AI technologies, LLMs, and agent frameworks.

Senior Lead Systems Engineer focused on building enterprise technology through automation, software engineering, AI, and intelligent integrations. The role involves architecting scalable solutions, building integrations across various platforms, and shaping strategy around enterprise integrations, intelligent workflows, and agentic experiences. Key responsibilities include designing and building intelligent automation leveraging AI and agentic workflows, developing integrations across SaaS applications, evolving conversational IT and self-service experiences, and enabling AI platform capabilities by evaluating and implementing emerging AI technologies, LLMs, and agent frameworks.

Senior Lead Systems Engineer focused on building enterprise technology through automation, software engineering, AI, and intelligent integrations. The role involves architecting scalable solutions, building integrations across various platforms, and shaping strategy around enterprise integrations, intelligent workflows, and agentic experiences. Key responsibilities include designing and building intelligent automation leveraging AI and agentic workflows, developing integrations across SaaS applications, evolving conversational IT and self-service experiences, and enabling AI platform capabilities by evaluating and implementing emerging AI technologies, LLMs, and agent frameworks.

Staff Fullstack Engineer to join the Core Objects team, driving architecture, scalability, and performance of a complex, high-scale backend system. The role involves extending the ingestion pipeline, optimizing performance and cost, and shaping core data structures. The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate a large Ruby monolith and create proof of concepts.

Staff Fullstack Engineer to join the Core Objects team, driving architecture, scalability, and performance of a complex, high-scale backend system. The role involves extending the ingestion pipeline, optimizing performance and cost, and shaping core data structures. The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate a large Ruby monolith and create proof of concepts.

Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations.

Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations.

Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations.

Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory, leading complex evaluations, and driving customer adoption of Braze capabilities, including AI features. This role partners with Sales, Product, Security, and Marketing to ensure strong customer outcomes and involves travel.

Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory, leading complex evaluations, and driving customer adoption of Braze capabilities, including AI features. This role partners with Sales, Product, Security, and Marketing to ensure strong customer outcomes and involves travel.

Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory and driving customer adoption of Braze's platform, including its AI features.

Senior Solutions Consultant for Braze's Retail segment, acting as a trusted advisor during the sales process. This role involves leading complex evaluations, serving as a technical leader, and supporting the growth of the Solutions Consulting team through mentorship. The consultant will own the technical sales motion, deliver product demonstrations, design technical validations, and collaborate with various internal teams. They will also stay updated on new Braze capabilities, including AI features, and help customers adopt them.

Senior Lead Systems Engineer focused on building enterprise technology through automation, software engineering, AI, and intelligent integrations. The role involves architecting scalable solutions, building integrations across various platforms, and shaping strategy around enterprise integrations, intelligent workflows, and agentic experiences. Key responsibilities include designing and building intelligent automation leveraging AI and agentic workflows, developing integrations across SaaS applications, evolving conversational IT and self-service experiences, and enabling AI platform capabilities by evaluating and implementing emerging AI technologies, LLMs, and agent frameworks.

This role architects the technical foundation and data strategy for a global sales organization, focusing on GTM tech stack management, building workflows, data cleanup, and deploying AI-driven solutions to reduce manual work and streamline account sourcing and enrichment. It involves managing the lifecycle of GTM tools, establishing data governance, optimizing sales processes, and developing dashboards for system health and data quality.

This role architects the technical foundation and data strategy for a global sales organization, focusing on GTM tech stack management, building workflows, data cleanup, and deploying AI-driven solutions to reduce manual work and streamline processes. It involves managing Salesforce and other GTM tools, ensuring data integrity, and optimizing sales processes.

Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact.

Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact.

Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact.

Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact.

Account Executive focused on selling Braze's customer engagement platform, which includes AI-powered features, to mid-market, commercial, and enterprise clients in Thailand and Vietnam. The role involves maximizing client value, developing relationships, and achieving revenue targets.

This role is for a Technical Architect at Braze, focusing on delivering outcome-based technical services and bespoke solutions across the customer lifecycle. The role involves architecting integrations, data strategies, and customer-centric use case designs to maximize the value customers derive from the Braze Platform. It requires deep technical expertise, customer obsession, and collaboration with various internal and external teams. The role also involves staying current with emerging trends in AI and machine learning, and advocating for new technologies.

Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams.

Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams.

Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams.

Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams.

Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams.

Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration.

Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration.

Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration.

Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration.

This is a Team Lead, Solutions Consultant role focused on the Financial Services sector. The role involves a mix of individual contribution (player-coach) and people management, including hiring and coaching Solutions Consultants. Responsibilities include leading pre-sales efforts, designing solutions, conducting security reviews, and positioning Braze's AI capabilities. The role also involves building out the Financial Services practice by creating sales plays, reusable assets, and thought leadership. Experience in regulated industries and AI/SaaS is desired.