Cresta

The role is for a Senior Product Designer focused on the Core Platform at Cresta, a company that uses AI to enhance contact center operations. The designer will be responsible for horizontal frameworks and shared capabilities that all Cresta products are built upon, emphasizing systems thinking and designing reusable, scalable, and customizable platforms rather than point solutions. The role involves partnering with Product and Tech leads, driving cross-squad alignment, and ensuring an enterprise-ready experience. While the company is AI-native and uses AI tools, the core craft of this role is product design for platform capabilities, not direct AI/ML model development.