Cresta

Infrastructure Engineer/SRE role focused on building and advancing core infrastructure for an AI company, including developer toolchains, Kubernetes clusters, logging, and infrastructure-as-code. The role specifically involves building machine learning infrastructure to support AI teams in training, testing, and deploying models on large-scale datasets.

Senior Backend Engineer for Cresta's Voice Platform team, focusing on designing, scaling, and operating distributed services for real-time voice infrastructure and contact center automation. Responsibilities include leading development of microservices in Golang, owning voice platform integrations, expanding capabilities like SIP/WebRTC/multilingual support/transcription/translation, building conversation intelligence systems, and improving observability and reliability of real-time voice pipelines. Requires strong backend and distributed systems experience, Go expertise, and cloud infrastructure knowledge.

Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including developer toolchains, multi-cloud Kubernetes clusters, and machine learning infrastructure to support AI teams.

Software Engineer role focused on building backend services for AI solutions in the contact center domain, including real-time generative assistance, knowledge search, and RAG capabilities. Requires experience across the stack, API design, and distributed systems.

Senior Frontend Engineer role at Cresta, an AI company revolutionizing contact centers. The role focuses on building the frontend of a Customer Data Platform, visualizing insights, and guiding customer engagement. While the company is AI-focused, this specific role is primarily frontend engineering with some backend responsibilities, contributing to an AI-powered product.

Senior Backend Engineer role focused on building and optimizing backend services, APIs, and data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform. The role involves collaborating with data scientists and ML engineers, monitoring distributed systems, and ensuring scalability and reliability.

Staff Backend Engineer focused on building and optimizing data storage solutions (Postgres, ClickHouse, Elasticsearch) and backend services for a Customer Data Platform that provides insights and guides customer engagement. The role involves designing APIs, collaborating with data scientists and ML engineers, and ensuring system scalability and reliability.

Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including multi-cloud Kubernetes clusters, developer toolchains, and automation. The role specifically involves building machine learning infrastructure to support AI teams in training, testing, and deploying models on large-scale datasets, with a bonus for GPU-enabled cluster experience.

Software Engineer role focused on building and improving Cresta's AI-powered contact center platform, optimizing for performance and reliability. The role involves collaborating with product and engineering teams, owning customer-facing deliverables, and growing into technical ownership of platform components. Requires strong backend engineering skills, API design, real-time data handling, and cloud/Kubernetes experience.

Senior IT Engineer responsible for managing and maintaining IT systems including macOS and Windows environments, Okta for identity and access management, Iru/Kandji for device management, Google Workspace, and AWS Lambda for automation. The role also involves systems integration, security compliance, technical support, and leading IT projects.

Senior Software Engineer role focused on building and maintaining a platform for desktop and browser applications, specifically for screen capturing, auditing, and analytics gathering for QA, legal, and compliance reasons. The role involves enhancing compliance and QA processes by building rules-based screen capturing systems and supporting PII/PCI redaction.

Cresta is hiring a Global Full Stack Technical Recruiter to help build their engineering teams. This role will focus on attracting, engaging, and inspiring future members of Cresta's team, driving the full life-cycle recruiting process for technical talent.

Head of Global Talent Acquisition for Cresta, an AI company founded by Stanford AI lab alumni, focused on revolutionizing the contact center with AI. The role involves building and scaling the global hiring engine across all functions, partnering with executive leadership, and managing a high-performing internal TA team. Responsibilities include developing TA strategy, workforce planning, leading senior/executive recruiting, refining TA metrics, and improving the candidate experience. Requires 10+ years of progressive TA experience in high-growth tech companies, with proven ability to scale recruiting organizations and strong executive presence.

Senior Software Engineer, Frontend (Platform) at Cresta, an AI company revolutionizing contact centers. The role focuses on building and maintaining the frontend platform, supporting all frontend development, architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. The engineer will work with product and engineering teams to build and improve the Cresta platform and new product requirements, own customer-facing deliverables, and contribute to system designs and technical ownership.

Senior Frontend Engineer role at Cresta, an AI company focused on revolutionizing contact centers. The role involves building and maintaining the platform's frontend, ensuring performance, security, and best practices. Responsibilities include collaborating with product and engineering teams, owning customer-facing deliverables, and expanding services to native and hybrid mobile applications. Requires 8+ years of experience, strong CS fundamentals, familiarity with React/Angular, and at least 2 years of native mobile development experience.

Salesforce Developer role focused on building automations, integrations, and data workflows for Cresta's revenue engine. Responsibilities include developing Salesforce Flows, Apex triggers, and integrations with various tools, supporting CPQ and lead routing, and collaborating with RevOps and Sales teams. Requires 4-7 years of Salesforce development experience and proficiency in Apex, Flow, SOQL, and API integration.

Staff Software Engineer, Frontend role focused on building customer-facing AI products, specifically a Customer Data Platform and visualizing insights. The role involves defining requirements, designing architecture, writing high-quality code for frontend and backend, scaling distributed applications, and integrating with CI/CD and monitoring tools. Requires deep understanding of modern frontend ecosystem (React.js, Webpack, Node.js), API design, database schema design, and observability.

Cresta is seeking a Software Security Engineer with 4+ years of experience in application security engineering and cloud security (AWS/GCP) to support the security & compliance team. The role involves implementing product security features, maturing the DevSecOps pipeline, detecting and responding to threats, supporting audits (SOC 2, ISO 27001, PCI-DSS, TISAX, HIPAA), performing security audits, improving vulnerability management, and developing internal tooling. Proficiency in Python and Go is required.

Senior full-stack engineer with a front-end focus to build and scale a customer data platform and user-centric applications. The role involves defining requirements, software architecture, writing high-quality code for frontend and backend, applying design patterns, scaling distributed applications, and integrating with CI/CD and monitoring tools. Experience with modern frontend ecosystems (React.js, Node.js), API design (Websockets, REST, RPC), database schema design, and observability is valued. TypeScript and Go experience is preferred.

The Senior Software Engineer - Authentication role at Cresta focuses on building and maintaining scalable authentication systems, tools, processes, and frameworks. This involves working on both frontend and backend aspects of authentication, supporting various user types and integrations, and improving existing systems. The role requires strong software engineering fundamentals, experience in identity and access management, and proficiency in authentication protocols and technologies like Golang, Postgres, and Kubernetes.