Cresta

Senior Machine Learning Engineer focused on Automatic Speech Recognition (ASR) and downstream NLP systems. The role involves designing and implementing evaluation frameworks, leading ASR quality improvement efforts, analyzing speech and text data, developing ML models, and collaborating with research, product, and platform teams to ensure model performance translates to business impact. Emphasis on model evaluation, measurement, and quality improvements.

This role focuses on deploying AI solutions for enterprise customers, ensuring successful adoption and measurable business outcomes. It involves leading customer deployments end-to-end, translating complex AI technology into actionable plans, and working closely with product and engineering teams. The role is critical for scaling Cresta's presence in the EMEA region.

This GTM Engineer role focuses on rebuilding go-to-market operations using AI and automation. The engineer will work with leadership to design and deploy an AI-native operating system for the revenue engine, prioritizing accounts, eliminating manual work, automating deal execution, and optimizing the GTM system. The role requires strong technical ability, GTM understanding, and an entrepreneurial mindset.

This role focuses on measuring and demonstrating the value of Cresta's AI platform to enterprise customers. The AI Value Partner will design experiments, analyze conversational and operational data, build dashboards, and develop statistical or ML models to quantify customer impact and support ROI discussions. The role requires strong analytical, statistical, and communication skills, with experience in SQL, Python, and dashboarding tools.

Senior Solutions Architect role focused on integrating Cresta's AI platform with enterprise systems, spanning pre-sales to post-sales technical architecture and implementation support. Requires deep understanding of CX, contact center infrastructure, cloud platforms, and Generative AI solutions.