Decagon

Manager, Sales Development at Decagon, a conversational AI platform company. Responsible for hiring, training, and scaling a team of SDRs to drive pipeline and fuel sales growth. Collaborates with GTM leadership to refine outreach strategies and optimize processes.

Senior Software Engineer to build and evolve Decagon's internal developer platform, focusing on CI/CD, release automation, observability standards, platform tooling, and developer workflows to enhance engineer productivity and system operability.

This role is for an AVP of Strategic Sales at a conversational AI platform company. The individual will be responsible for building, scaling, and overseeing the Strategic Sales organization, managing a team of sales leaders, and driving revenue growth. The role requires extensive experience in B2B SaaS enterprise sales, leadership, and a strong understanding of sales methodologies and operations.

Manager, Sales Development at Decagon, a conversational AI platform company. Responsible for hiring, training, and scaling a team of SDRs to drive pipeline and sales growth. Focuses on account-based prospecting, multi-threaded outreach, and qualifying enterprise opportunities. Collaborates with GTM leadership to refine strategies and optimize processes.

Sales Development Representative (SDR) for a conversational AI platform company. The role focuses on identifying and qualifying new sales opportunities through outbound and inbound outreach, collaborating with marketing and account executives, and staying updated on product offerings and industry trends. Requires strong communication skills, curiosity about customer challenges, and a self-starter attitude. Prior sales or customer-facing experience is preferred, as is an interest in AI trends.

Decagon is seeking a Senior Technical Recruiter to partner with company leaders and build their Engineering teams. The role involves engaging and closing top talent, optimizing interview processes, and meeting hiring goals in a fast-paced, AI-native environment. Experience in the AI talent landscape is preferred.

Decagon is seeking a Senior Technical Sourcer to fuel its growth by owning the top of the funnel for critical engineering hires. This role involves partnering with leaders, developing creative sourcing strategies, building candidate relationships, and experimenting with new tools to attract world-class technical talent in a fast-paced, high-growth environment.

Decagon is seeking a founding Product Operations Manager to drive strategic clarity, execution pace, and operational excellence within the Product and Design organization. This role will establish the Product Operations function from scratch, optimizing product development processes, incorporating customer and data insights, and enabling the team. The ideal candidate has 6+ years of relevant experience, strong analytical and communication skills, and experience building cross-functional processes. Experience with generative AI products is a plus.

Senior Infrastructure Engineer at Decagon, a conversational AI platform company. The role focuses on designing, building, and operating production infrastructure for high-scale, low-latency systems, specifically supporting ML Infra for LLM inference. Responsibilities include owning critical services, improving reliability and performance, and enhancing developer tooling. The role requires experience in infrastructure at scale, meeting high availability and low latency targets, and strong observability skills.

Senior Infrastructure Engineer responsible for designing, building, and operating production infrastructure for high-scale, low-latency AI systems, specifically focusing on ML serving platforms for LLM inference. The role involves optimizing performance, ensuring high availability, and supporting various deployment architectures, including on-prem and air-gapped environments.

Staff Software Engineer for the Enterprise Product team at Decagon, a conversational AI platform company. The role involves leading a full-stack product engineering team to build and scale the platform that empowers customers to create and optimize AI agents. This includes driving technical direction, creating AI-powered tools for non-technical users, building monitoring and analytics, and mentoring engineers.

Senior Software Engineer on the Enterprise Product team at Decagon, a conversational AI platform company. The role focuses on building self-serve products and tools for customers to create, configure, train, and optimize AI agents. This involves designing scalable systems, intuitive interfaces, and monitoring/analytics for agent improvement, translating complex AI capabilities into accessible products for both technical and non-technical users.

This role is for an Implementation Manager at Decagon, a conversational AI platform company. The manager will lead the implementation of AI agents for enterprise customers, focusing on strategy, execution, and scaling the implementation function. They will design playbooks, improve processes using AI tools and automation, and partner with various teams to ensure successful deployments and customer success. The role requires experience in implementations, consulting, or project management, with a preference for experience in deploying AI or customer service platforms.

Decagon is seeking a systems-minded Field Engineer to design, prototype, and build internal tooling, data infrastructure, and automated workflows for their conversational AI platform. This role focuses on creating systems that power feedback loops, automate workflows, connect APIs, and deliver actionable insights, enabling internal teams to operate efficiently. The engineer will leverage tools like ChatGPT and develop LLM-powered flows to automate repetitive tasks and improve internal processes.

Decagon is seeking a Senior Solutions Engineer to act as a technical advisor and consultant for enterprise prospects and customers, driving the integration of Decagon's AI-native platform into complex customer ecosystems. This role involves pre-sales engineering, product strategy, and enterprise architecture, focusing on creating and architecting generative AI experiences.

This role is for a Solutions Architect focused on integrating Decagon's conversational AI platform with Salesforce Service Cloud. The architect will design, extend, and integrate Salesforce solutions, acting as a technical advisor to customers and internal teams. Responsibilities include architecting scalable ticketing and case management solutions, designing integrations with external systems, and creating reference architectures. The role requires deep expertise in Salesforce Service Cloud and system integration.

Decagon is seeking an experienced Contracts Negotiator to join their legal team. This role will focus on negotiating enterprise SaaS agreements, vendor contracts, and contributing to legal infrastructure for their conversational AI platform. The ideal candidate will have experience in SaaS or AI companies, familiarity with legal frameworks relevant to AI, and the ability to balance legal risk with business outcomes.

Staff Software Engineer, Infrastructure at Decagon, a conversational AI platform company. This role focuses on building and operating production infrastructure for high-scale, low-latency systems, including ML infra for LLM inference. The engineer will own critical services, improve reliability and performance, and enhance developer tooling. Requires 8+ years of experience in production infrastructure, with depth in areas like Core/Data/AI-ML/Platform/Voice, and a proven track record in meeting high availability and low latency targets.

Decagon is hiring a Talent Associate to support their recruiting operations and deliver exceptional candidate experiences for their conversational AI platform company. This role is for early-career recruiting professionals or those looking to pivot into recruiting, offering hands-on experience across the full recruiting lifecycle.

Sales Development Representative (SDR) for a conversational AI platform company. The role focuses on identifying and qualifying new sales opportunities for the company's AI solution, engaging with potential clients through various outreach channels, and collaborating with marketing and account executives. The company's technology enables enterprises to deploy AI agents for customer interactions.

Solutions Architect - Infrastructure role at Decagon, a conversational AI platform company. Focuses on pre-sales engineering, deployment architecture, and enterprise infrastructure strategy for integrating Decagon's AI platform into customer environments. Requires experience with containerization, cloud functions, and enterprise infrastructure, with a preference for AI/ML infrastructure solutions experience.

Decagon is a conversational AI platform that empowers brands to deliver customer experiences. They are looking for a Senior GTM Recruiter to scale their team by partnering with leaders, engaging top talent, and optimizing interview processes. The role requires 8+ years of full-cycle recruiting experience and experience building and scaling talent teams. Experience in the AI talent landscape is a plus.

Senior Solutions Engineer for a conversational AI platform, focusing on pre-sales engineering, product strategy, and enterprise architecture. The role involves advising enterprise prospects and customers on integrating Decagon's AI-native platform into their ecosystems, creating generative AI experiences, and developing custom demonstrations.

Director of Enterprise Sales for a conversational AI platform company, focusing on scaling sales operations, driving revenue growth, and leading a team of Account Executives. The role involves managing sales forecasting, pipeline management, identifying market opportunities, and developing sales strategies. Experience in B2B/SaaS sales, MEDDPICC methodology, and startup environments is preferred.

Strategic Account Director for a conversational AI platform company, focusing on closing deals with large enterprises and developing customer relationships. The role involves understanding customer needs, collaborating with internal teams, and providing product feedback.

Customer Marketing Manager role at a conversational AI platform company. Focuses on building customer advocacy, creating success stories, and managing engagement programs to deepen customer relationships and drive retention/expansion. Requires experience in customer marketing, strong storytelling, and program management.

This role is for a Revenue Strategy & Operations Manager at Decagon, a conversational AI platform company. The role focuses on shaping and executing the go-to-market strategy, managing forecasts and KPIs, optimizing business performance, and driving operational efficiency. It requires strong analytical and modeling skills, a "get it done" attitude, and ownership mindset.

This role is for a Pricing Strategist at a conversational AI platform company. The role sits at the intersection of Sales, Finance, and Strategy, focusing on developing pricing and packaging strategies, building internal deal processes, and supporting deal structuring and negotiation for enterprise opportunities. The goal is to accelerate and streamline the go-to-market motion.