DeepL

This role is a Renewal Success Manager for DeepL, a global AI product company. The primary focus is on managing the renewals process for complex customer engagements, designing pricing models, leading negotiations, and partnering with internal teams to ensure long-term commercial commitment and customer value realization. While the company is AI-focused, this role is commercial and customer-facing, not directly involved in building or researching AI.

This role provides high-touch support to DeepL's Premium and Enterprise customers, troubleshooting complex issues, managing escalations, and collaborating with internal teams to ensure customer success. It involves technical problem-solving, direct customer contact, and acting as a product expert.

This role is a Senior Technical Support Engineer for DeepL, an AI product company. The primary focus is on handling complex support cases for API and enterprise customers, involving troubleshooting integrations, authentication, and product behavior. The role requires using AI tools for debugging and analysis, and collaborating with Engineering and Product teams to drive fixes and improve product reliability. While the company is AI-focused and the role uses AI tools, the core craft is technical support and customer issue resolution, not direct AI/ML model development or research.

This role is for a Senior Salesforce Engineer at DeepL, an AI company. The position focuses on building and maintaining an AI-enabled Salesforce platform that supports global go-to-market operations. The engineer will use AI tools like ChatGPT and Claude Code daily to accelerate development, testing, documentation, and analysis, and will be expected to challenge existing approaches and introduce new, more efficient ways of working. The role requires strong Salesforce development skills (Apex, LWC, Flows), API/integration experience, and an AI-native mindset.