DeepL

This role is a Senior Technical Support Engineer for DeepL, an AI product company. The primary focus is on handling complex support cases for API and enterprise customers, involving troubleshooting integrations, authentication, and product behavior. The role requires using AI tools for debugging and analysis, and collaborating with Engineering and Product teams to drive fixes and improve product reliability. While the company is AI-focused and the role uses AI tools, the core craft is technical support and customer issue resolution, not direct AI/ML model development or research.

This role is for a Senior Salesforce Engineer at DeepL, an AI company. The position focuses on building and maintaining an AI-enabled Salesforce platform that supports global go-to-market operations. The engineer will use AI tools like ChatGPT and Claude Code daily to accelerate development, testing, documentation, and analysis, and will be expected to challenge existing approaches and introduce new, more efficient ways of working. The role requires strong Salesforce development skills (Apex, LWC, Flows), API/integration experience, and an AI-native mindset.